Winning combination - a shared mailbox in Exchange Online and a queue in CRM Online

A very popular feature in Exchange Online is shared mailboxes. A shared mailbox is a mailbox that multiple users can open to read and send e-mail message. It does not require a license if it doesn’t exceed 5 GB in size, and you are free to create as many shared mailboxes as you like. It can…

1

Create Shared Mailboxes Without PowerShell

In the current version of Exchange Online, you create and configure shared mailboxes using the Windows PowerShell command line. You must create the shared mailbox, configure quotas, and then assign permissions so that users can open and send messages from the shared mailbox. To make this task a lot easier, we created a GUI-based tool…

2

Userfriendly Shared Mailboxes in Office 365

Updated March 27, 2012 One of the very popular features of Exchange Online in Office 365 is the ability to create Shared Mailboxes. In Exchange Online you are free to create as many Shared Mailboxes you like. A Shared Mailbox smaller than 5GB in size do not require a license. Many customers will want to…

12

A couple of tips for setting up Shared Mailboxes (updated)

A shared mailbox is a great way to implement department mailboxes, shared calendars and lots of other things. On the web you’ll find several detailed step-by-steps for setting up shared mailboxes: http://blogs.msdn.com/b/microsoft_cloud/archive/2011/11/18/set-up-shared-mailboxes-in-office-365.aspx http://blogs.technet.com/b/ptsblog/archive/2011/12/07/set-up-a-shared-mailbox-in-office-365.aspx http://help.outlook.com/en-us/beta/ee441202.aspx?sl=1 Update March 26th 2012 – new GUI based tool for creating Shared Mailbox – link Before you go through those steps you should…

3

Understanding Shared Mailboxes in Office 365 (updated)

Many potential customers are asking about departmental mailboxes in Office 365. How can a department, a team etc share a mailbox, and does it involve a license? Shared mailboxes in Office 365 Exchange Online allow a group of users to view and send e-mail from a common mailbox. A shared mailbox: doesn’t have a username and…

18