Compare the features in Office 365 across services

Office 365 service comparison Over the years I've blogged about how to compare the features in Office 365 across services. By coincidence I came across a brilliant page on TechNet, where you can filter and compare the features of Office 365 plans, Office 365 services, and on-premises products. Visit the Office 365 Service Descriptions in the…

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Important: Dynamics CRM Azure Service Bus Issuer Certificate Expires on March 8th

Microsoft Dynamics Marketing (MDM) and Microsoft Dynamics CRM (CRM) can synch Contacts, Leads, Opportunities and more between them, thanks to the "Dynamics Marketing Connector for Dynamics CRM" – read more here. If you run CRM Online and you've done this integration already please be aware of the fact that the Dynamics CRM Azure Service Bus Issuer Certificate Expires…

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Who's the Admin?

If you (as a CRM Online customer) ever wondered if your organisation did receive an email from Microsoft, it might be helpful to know who is the administrator of your organisation (and hence is on the receiving end of communications from Microsoft). Hopefully these links will be of help: Identifying Your Microsoft Dynamics CRM Online Administrator(s)…

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Microsoft Dynamics CRM Online reporting considerations

Microsoft Dynamics CRM Online has a number of capabilities that allow customers to surface business data that helps them drive decisions and interact with their customers more effectively. Capabilities that are available within CRM Online include: views charts dashboards Microsoft SQL Server Reporting Services reports Microsoft Office Excel integration that allows users to easily build…

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From Inside Our Cloud

Want to know how we secure your data and privacy? Please take a look inside our cloud via these four short videos (links below) Is your Data Safe at Rest?When your data is in the Microsoft data centers or within Office 365 services can you trust that it is safe at rest?Lead Office 365 engineer…

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New Microsoft Dynamics CRM Online Webcasts for Microsoft Partners (EMEA)

If you are a Microsoft Partner with access to Microsoft Partner Network (MPN) and Partner Learning Center (PLC) you have access to a bunch of relevant one hour webcasts around CRM Online, Dynamics Marketing, Unified Service Desk and more. The webcasts are delivered out of Germany (in English) and will provide you with introductionary as well as…

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TestDrive Now

Now you can TestDrive: Microsoft Dynamics CRM to learn how to manage contacts, put social media insights to work and utilize knowledge bases. Microsoft Dynamics Marketing to learn how to plan and manage brand assets, execute automated multi-channel campaigns, and measure marketing ROI. Microsoft Social Listening to see how gaining insight about what people are…

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Mapping the Basic User to Security Role Settings - Suggestions

In Dynamics CRM we have three types of User Subscription Licenses (USLs); Professional, Basic, and Essential Professional users has full rights to ‘everything’ in CRM Essential users has rights to custom entities primarily Basic users sits sort of in-between, in terms of use rights Note – A fourth USL (Enterprise) is available. Its equivalent to…

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How to Configure Social Listening in CRM Online

Microsoft Dynamics CRM Online (CRMOL) and Microsoft Social Listening (MSL) are Better Together – you can add MSL data into CRMOL Dashboards and record forms for convenient and proactive social insights In this blog post I'll take you through the steps needed to setup the integration between the two services. Pre-requisites In CRMOL you must…

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Free Updated CRM Online Trial Experience and eBooks

Trialing CRM Online has never been easier. Just click http://go.microsoft.com/fwlink/?LinkId=252780 and your are only minutes away from a great trial experience If you do have an Office 365 tenant already please use the "Sign in" button at the top right corner to ensure your CRM Online trial is added to your existing tenant. That way…

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