Microsoft Lync Server 2010 offers a number of flexible deployment options. Amongst other things it can be deployed on premises and hosted directly by Microsoft: On premises: To deploy Lync on premises, users need a license for each Lync Server 2010 instances and Client Access Licenses (CALs). Users can acquire standalone licenses for Lync, or…
Office 2003 – unsupported with Office 365. But will it work?
You probably heard by now. Office 2003 isn’t on the supported software list for Office 365. We suggest that all Office 2003 customers upgrade to Office Pro Plus a.k.a. OPP which is the subscription based version of Office 2010 (or purchase Office 2010 itself) for the best user client experience with Office 365. Plenty of documents exists describing…
Put managed metadata to work in SharePoint Online
Say you require your SharePoint Online users to enter information about the intended audience for the document they are about to upload to a document library. If you leave it up to the user to come up with a term for audience of the document, you might end up with a bunch of documents intended…
How to Create a Dynamics 365 for Marketing Trial
Dynamics 365 for Marketing Growing businesses need more than basic email marketing tools to turn their prospects into business relationships. Microsoft Dynamics 365 for Marketing is available in public preview for organizations seeking a marketing automation solution that tightly integrates with your CRM system to allow transfer of lead information seamlessly between marketing and sales,…
CRM 2013: Understanding Multi-Entity Search
One of the great features available in the upcoming CRM for Tablets is the ability to execute a Quick Find query across multiple entities at once. Quick Find is a core feature of Microsoft Dynamics CRM that has been available since version 1 of CRM. In the web application and Microsoft Dynamics CRM Client for Office…
Make a Note of This – OneNote is coming to CRM
Fig. 1 – CRM Online – OneNote Online integration The leading note taking application on the planet OneNote is coming to CRM. With OneNote integrated in CRM you can do so much more in terms of rich note taking, compared to the native notes in CRM. How about scanning a business card and utilize OneNotes…
The Brand New Org Chart in Dynamics 365
The brand new Org Chart in Dynamics 365 lets you maintain external organization charts for your accounts. You can build a hierarchy for existing accounts or use it as a starting point for adding contacts to a new account. The org chart leverages a hierarchical relationship between an accounts contacts (you will need to set…
Comparison of the CRM Online 2013 Subscriptions (December 2013)
Since my blog post "Comparison of the new CRM Online 2013 subscriptions" (written early July 2013) I've gotten many questions about how to make the comparison even more clear; which entities are available/allowed to which user subscription licenses (USL)? For what its worth here is how I see the differences between the Essential, Basic, and…
Recover deleted-deleted mail in Exchange Online
If you accidently delete a mail – and on top of that accidently empty the Deleted Items folder – you can still get to that ‘deleted-deleted’ mail using the Recover Deleted Items command. A deleted mail will be kept in your Deleted Items folder until it is manually deleted from there by you, or until…
Quick Tip – change the target email address for Alerts in SharePoint Online
Alerts Do you need to stay on top of the changes done to documents in a document library? No need to visit the document library every five minutes to see if anything changed – just set an alert for the library. By default the delivery method for the alert is an email to the email…