Comparing the New Dynamics 365 for Sales, Business edition

In the upcoming release, we’re very excited to introduce Dynamics 365 for Sales, Business edition

The Business edition application is built on the Dynamics 365 for Sales, Enterprise edition application that existing Dynamics 365 customers are familiar with, but the new Sales application is optimized for small-to-medium-sized businesses.

Actually Dynamics 365 for Sales, Business edition fits very nicely somewhere between the small business offering we have - called Outlook Customer Manager - and Dynamics 365 for Sales, Enterprise edition. We now have a line-up that should help you select the right app, whether you are a small business, small-to-medium-sized business, or an enterprise.

In the table below you can get a first glimpse into how the three compare.

Column Header Abbriviations

  • OCM = Outlook Customer Manager
  • D365BES = Dynamics 365 for Sales, Business edition
  • D365EES = Dynamics 365 for Sales, Enterprise edition

Color Code

  • Green = included / no limitations
  • Light Green =included with limitations (typically in terms of count of). Final limitations will be disclosed later.
  • Red = not available


  • Number of Accounts in D365BES will have an upper limit
  • Third party apps are restricted to use only those standard entities which are used by the first party app that the customer has licensed (e.g. D365BES, D365BE Marketing). The same restriction also applies to solutions built in house by customers
  • Customers can create their own new custom entities within limits of number of entities
  • Custom entities and workflows used by standard apps do not count against the customization limits the Business Edition org is entitled to
  • D365BES includes the following entities:
    Opportunities (+ Opportunity Product)
    Quotes (+ Quote Product)
    Invoices (+ Invoice Product)
    Activities (Phone Call, Email, Appointment, Task)
Comments (10)
  1. Anders Clement-Hermansen says:

    Hi Jesper. Is the new GUI also for enterprise edition? Anders

  2. Sunil Panama says:

    Do you have similar comparison for Customer Service Module – Business Edition?

    1. As of now Business Edition doesnt include a Service App

  3. Hi Jesper, Is the portal included in business edition license?

    1. Undecided as far as I know, but its possible

  4. Martin says:

    Thanks for the detail, Jesper! Any indication when this will be available in Europe / Germany?

    1. I’m guessing this calendar year

  5. Agnes Lee says:

    Is there a similar chart for comparing D365 Finance, Business Edition and Enterprise Edition

  6. Jeff Davis says:

    Any idea when this will be available? Been waiting a long time for this.

Comments are closed.

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