Learn about the Industry Capabilities in Dynamics CRM

  • Article

Want to learn about some of the capabilities Dynamics CRM offers in six industries?

To learn more in an easy to digest fashion you can watch a narrated demo, and/or test drive the solution in an interactive demo. The demos can be streamed or downloaded for later consumption

demo interactive  

Financial Services

  • Retail banking capabilities - link
  • Producer enablement capabilities for P&C insurance sales - link

Manufacturing

  • Connected marketing, sales, and services - link
  • Connected device capabilities - link
  • Connected innovation capabilities - link

Public Sector

  • Citizen service request capabilities - link
  • Field inspection productivity capabilities - link
  • Grant management capabilities - link
  • Permit licensing and code compliance capabilities - link
  • Donor and volunteer management capabilities - link
  • Care coordination capabilities - link

Retail

  • Retail customer marketing capabilities - link

Service Industries

  • Service offering innovation and sales capabilities - link

Telecommunications

  • Customer service capabilities - link