Known Issues, CRM for Tablets and Phones

CRM for Tablets and CRM for Phones are great apps and I encourage you to try them out now. To help you understand supported devices, potential configuration and authentication issues, customization topics and more we’ve published a new and updated list of Known Issues – link  


Social Insights for CRM

To help businesses and organizations build social insights muscle,  Microsoft has entered into a strategic partnership with InsideView, one of the leading social intelligence providers in the market. The first phase of this co-development partnership is the introduction of Social Insights capabilities directly within Microsoft Dynamics CRM Online Fall ’13 Professional.  Built on the InsideView…


Prepare for your CRM 2013 certifications – New MOC material

In case you missed it – four new draft courses now published to Microsoft Dynamics Readiness and Training (PartnerSource) Customization and Configuration in Microsoft Dynamics CRM 2013 – linkThis course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of…


"Introduction to Microsoft Dynamics CRM 2013" – New eLearning Course

Want to learn about the new CRM 2013? Now is your chance. This 4 module 1.5 hour self-paced e-learning course will take you through all the features and even let you practice some of them. Take the course here. You will need credentials for Microsoft Learning to access this free course. Module 1 Microsoft Dynamics CRM Functionality Deployment and Clients…


Get a 40% discount on Microsoft Dynamics CRM Online

As a limited time offer (expiring March 31, 2014) subscribed customers to Office 365 E3 and E4 plans in the 42 markets where Microsoft Dynamics CRM Online service is available are eligible for a 40% discount on Microsoft Dynamics CRM Online Professional User licenses. These additional requirements apply: Minimum purchase of 50 Microsoft Dynamics CRM…