Mobile Device Management in Exchange Online

Mobile devices are an integral part of the business environment. Employees are using their devices for web browsing, personal email, corporate communications and much more.

Office 365 supports the native ActiveSync features and policies of Exchange Server 2010 Service Pack 1, including:

  • ActiveSync policies: Administrators can enforce security policies on mobile devices that connect to Exchange Online through Exchange ActiveSync. Administrators can customize these policies for specific users and groups within their company.
  • Allow/Block/Quarantine controls: Administrators can control which mobile device models and families can connect to the Exchange Online environment through Allow, Block, and Quarantine controls.
  • Remote device wipe: If users lose their mobile devices, users or administrators can remotely wipe the device of all data the next time the devices connect to Exchange Online.

The Exchange Active Sync protocol is licensed to a lot of licensees, including Apple and Google.

Mobile Device Management Tools by Microsoft

Should you want to extend the above with e.g. management of mobile applications from an Application Catalog consider looking into System Center 2012 Configuration Manager or the Windows Intune service. They both enable mobile device management in Office 365 via the Exchange Server connector, supported by Exchange Online (Office 365)

Third Party

In general, third-party applications can integrate with Exchange Online if they utilize the Exchange Web Services API and do not require software or hardware to be installed in the Exchange Online datacenter.  Applications that uses the Exchange Server MAPI/CDO API, which is not available in Exchange Online obviously doesn’t work. Microsoft does not test or certify applications for use with Exchange Online.

See also:

Comments (5)

  1. @steve – please refer to the last link in the "See also" section

  2. Hi Jesper, thanks for mentioning the link to my blog.

  3. Steve Wales says:

    Jesper, you seem to imply that Intune MDM is fully compatbile with Office 365 Exchange Online. But this is contrary to the stated requirements for Intune MDM, which based on everything I find at Microsoft and 3rd-party sites, indicate an on-premise Exchange 2010 server is required, running at least in Hybrid Deployment Mode. Can you confirm? Thanks.

  4. dani says:

    Hi Jesper, great article. Just one question, do you have any recomendation/ best practice about the attachment size Limitation? What is a common value there?

  5. Carry Megens says:

    Jesper, your link: Enabling Mobile Device Management in Windows Intune,…/hh850742.aspx leads to rather dissapointing message:

    This topic is no longer available

    We're sorry—the topic that you requested is no longer available. Use the search box below to find related information.

    OK, then I try a search an got:

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    Please try again later.

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