Finding Call Handling Features in Lync 2013

Call handling options are displayed differently in Lync 2013 than in Lync 2010.  With the new “hover” experience, you can find your call controls by hovering over different icons to display a menu.  Let’s take a look at the Lync 2013 call handling options. Muting yourself: While in a call, you can mute yourself by clicking…

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Lync 2013: Videoconferencing with Gallery View

How many times have you been in a conference call and thought, “Gee-hmm, I wonder how my manager is reacting to this?”  Or, “Does my colleague really mean what he says?” Well, now there’s a solution for that!  The Lync 2013 client gives you a “big picture” view of your conference, so you can feel…

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Microsoft Lync 2010 Frequently Used Keyboard shortcuts

Below are the shortcut keys that can be used irrespective of which window has focus. Table 1: Global Hotkeys   Shortcut key Description Windows Key + Q Brings Lync main window to foreground Windows Key + A Accept an incoming toast invitation Windows Key  + X Declines toast invitation and change your status to ‘Do…

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Cool Tip of the Day 61: Receive Phone Calls

With Microsoft® Office Communicator 2007 R2, do the following to receive phone calls: Answer a phone call In the phone call invitation alert, click the left pane. The alert appears in the bottom right of your computer screen. Redirect a call Click the Redirect button, and then select an option from the menu.  If you…

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Cool Tip of the Day 60: Make Phone Calls

You can use Microsoft® Office Communicator 2007 R2 to make one-click phone calls to contacts in your Contact List. You can also call optional numbers by clicking the options arrow to the right of the Call button. Make a one-click phone call In the Contact List, click the contact’s Call button. Call an alternate phone…

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Cool Tip of the Day 53: About Personal Status Notes

In Microsoft® Office Communicator Mobile 2007 R2, in addition to setting your presence status, you can share presence information with others by creating a personal status note. To set a personal status note In the Contact List, click Menu > My Note. Type a message to let others know more about your presence status, and…

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Cool Tip of the Day 59: Get Started With Office Communicator 2007 R2 Phone and Video

For audio (phone) conferencing, you need a headset, or speaker and microphone, or USB audio device connected to your computer For audio/video conferencing, you need a webcam connected to your computer. Adjust phone and video Microsoft® Office Communicator 2007 R2 automatically detects and selects the preferred phone and video devices for you. However, before you…

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Cool Tip of the Day 58: Instant Messaging

In Microsoft® Office Communicator for Java, to send an instant message to someone who is in your Contact List do one of the following:  From Online Contacts select Options, select Send IM.  From Online Contacts, select the person, select Details, and then select Send Instant message and select Send IM. To select between conversations From…

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Cool Tip of the Day 57: Manage Your Contacts and Contact Lists

In Microsoft® Office Communicator for Java, once you sign, the updates to show retrieving contacts saved on phone. Offline contacts from the phone are fetched and displayed first. Presence updates come from the server. Once updates are complete, you have access to all of your contacts through tabs in the Contact Manger screen. This includes…

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