Proper Procedures for Polite Presence Protocol and Perfect Propriety—From Mr. Presence Dear Mr. Presence, Microsoft Office Communicator provides me fantastic ways to connect with other people! I can call them, send them an instant message, send files or even see them on video. The problem is, with all these easy ways to connect with…
Common Errors: How do I get rid of the red BANG?
The Red Bang (Exclamation Mark) that appears in the Office Communicator Notifications region (top right corner) can indicate one of several different underlying problems. Communicator uses the Red Bang to notify you that something needs your attention. Clicking on that button opens a menu listing errors or other notifications. Common causes of the red bang…
Update for Communicator 2007 Phone Edition – July 2008
Update for Communicator 2007 Phone Edition – July 2008 (KB952693) has been released to the Microsoft download center. http://www.microsoft.com/downloads/details.aspx?FamilyID=eeb1b339-df7e-486f-a47a-23d7ed8be6fd&DisplayLang=en Description of the Communicator 2007 Phone Edition update: July 2008 http://support.microsoft.com/?kbid=952693 Note: Released for English as well as all the other localized languages (Dutch, French, German, Italian, Japanese, Korean and Spanish) Published Friday, August 08, 2008…
Technet Magazine Article: How Voice powers OCS
I have been working on a multi-part article for Technet magazine that explains how Communicator works with OCS and other components to provide various voice, conferencing and presence features. The first of these series of articles was published in February edition that explained how presence works. The next one in the July edition explains…
Conferencing in Office Communicator
Conferencing was a large investment for OCS and OC in the 2007 release. We define conferencing as a conversation having three or more participants in it. This can be IM, Audio, Audio/Video, data (Live Meeting), or any combination of those items. For Communicator, we worked hard to keep the fact that it is a “conference”…
Call Forwarding in Microsoft Office Communicator
Microsoft Office Communicator provides several call forwarding options that allows you to manage your incoming calls in the way you want. For example, you can set up a simple rule in Communicator such that all your calls get routed to your cell phone while you are travelling on business. Or, you can set up a…
How to be visible to defined contacts only
By default everyone in your company is able to see your Office Communicator Presence. This is a great feature, because you don’t have to have someone on your contact list and you can still see his or her availability in other applications (e.g. Office Outlook or Office Sharepoint Server). This empowers you to use the…
Recent Yahoo! and MSN (Windows Live) Public IM Connectivity changes
Recently, there have been some server changes made by two of our Public IM Connectivity partners Yahoo! Inc. and MSN (Windows Live). These changes will affect only those Microsoft Office Communications Server 2007 and Microsoft Office Live Communications Server 2005 customers whose external firewalls accept traffic on TCP port 5061 only from known IP addresses….
UCC API: What is it and how does one write an application using it?
With this post, we would like to provide you an overview of how one could write a simple .NET based application to perform point-to-point Instant Messaging session (IM) using the Unified Client Communications API (UCC API) which can be downloaded from here. The UCC SDK enables one to add features like Presence, Instant Messaging as…
The RTCComponentService Account and Cannot Synchronize Address Book
A problem that all Office Communicator 2007 users may face from time to time is the Office Communicator 2007 notification “cannot synchronize address book”. This notification usually stems from logical or physical network connectivity design issues that exist between the Office Communicator 2007 client and the Office Communications Server 2007 Web Components server. However, this…