Lync 2013 Contact List Enhancements

The contact list is one of the most beloved features in Lync.  In every release, the goal is to improve and optimize its user experience to meet user needs.  In this post, I will cover the most notable enhancements made to the contact list in Lync 2013 and also provide some insights on why these…


What is Lync Persistent Chat?

What is Lync Persistent Chat? Have you ever wanted a single place where you can easily communicate and collaborate with the people you Work with? Do you find yourself spending time searching through email for a response to a question you had a while ago? Do you find it difficult to keep all discussions about…


Lync and Yahoo! Federation End-of-Life

April 2013 Update: Service shut down date confirmed as June 30, 2014. As of September 1st, 2012, the Microsoft Lync Public IM Connectivity User Subscription License (“PIC USL”) is no longer available for purchase for new or renewing agreements.  Customers with active licenses will be able to continue to federate with Yahoo! Messenger until the…

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Finding Call Handling Features in Lync 2013

Call handling options are displayed differently in Lync 2013 than in Lync 2010.  With the new “hover” experience, you can find your call controls by hovering over different icons to display a menu.  Let’s take a look at the Lync 2013 call handling options. Muting yourself: While in a call, you can mute yourself by clicking…

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Lync Federation will continue as Windows Live Messenger transitions to Skype

  Beginning this month, Microsoft will start helping Windows Live Messenger (WLM) users move to Skype, en route to eventually retiring WLM. Lync customers who are using federation with WLM will be mostly uninterrupted by this change but should be aware of some of the specifics. The movement of WLM users is enabled by the…

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Persistent Chat Features

As you know, Lync Persistent Chat Rooms make it easy for you to collaborate with the people you care about around topic that are important to you. Here we will show you how to use chat rooms and customize its settings to maximize their benefit. With Chat rooms you can search for content, broadcast messages…


Persistent Chat Room Management: Creating a Chat Room

Now that you know the power of chat rooms. It is time to create one. Creating one will allow you to collaborate with the people who are important to you. You will be able to create a chat room if your Lync policy allows this. This policy is usually setup by the LYNC administrator. Creating…


Lync app feedback – you asked, and here it is

Thanks to everyone who has downloaded our new Windows Store Lync app! Lots of people are loving it, but we’ve seen feedback that some people are having trouble getting signed in. If you are having problems signing-in, please take a look at the information in this article: Lync sign-in issues. We have also seen feedback…

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Presenting your Screen with Lync 2013

In Lync 2013, as with the rest of the content, you can find program, monitor and desktop sharing options under the monitor icon. Here you can initiate a new session or quickly switch to recently presented content, listed conveniently in the same menu under Presentable Content. You can also Show the Stage if you want…


Lync 2013: Keeping tabs on your conversations!

I’m happy to blog about one of my favorite features in Lync 2013 – TABBED CONVERSATIONS.  Tab conversations have definitely improved my Lync and Windows experiences, and I want to share with you how tabs can improve yours…… 1. Customize the tab view. Tab conversations offer two different views: tile view which is the default, and…