Overview: Communicator Web Access (CWA) 2007 R2

From its humble beginnings as purely an IM and Presence Web client, CWA catapults itself into relevancy with its 2007 R2 release with the addition of two major OCS modalities – Audio and Desktop sharing!  And as if that wasn’t enough, CWA has also gone and enabled these features for external users as well (also…

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Cool Tip of the Day 15: Send Instant Messages

With Microsoft® Office Communicator 2007 R2, you can start an instant messaging session with a single contact, with multiple contacts, or with a group. Send an Instant MessageYou typically start an instant messaging session by double-clicking a contact name in the Contact List. Send an instant messageIn the Contact List, double-click a contact, type a…

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Cool Tip of the Day 14: Control Access to Your Presence Information

With Microsoft® Office Communicator 2007 R2, you use Access Levels to control the presence information that others see. For example, you probably have a short list of co-workers who you want to have access to your mobile phone number. To make your mobile number available to a contact, assign the contact to a Team or…

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Cool Tip of the Day 12: Your Presence Information and Access Levels

Each Microsoft® Office Communicator 2007 R2 contact, including you, has a full set of presence attributes that describe availability, activity, and willingness to be contacted. Presence attributes also include contact information such as phone numbers, personal notes, and location. The amount and type of presence information that you make available to others is controlled by…

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Cool Tip of the Day 13: Contact List Etiquette

Each contact in your Contact List has a Presence button and a status text string that reflects his or her availability and willingness to be contacted. You can use the status indicated by the Presence button to determine which mode of communication is best suited for connecting with the contact. Microsoft® Office Communicator 2007 R2…

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Cool Tip of the Day 11: Customize Your Presence Information

Microsoft® Office Communicator 2007 R2 provides a full set of personal presence attributes that you can customize and make available to other contacts to help them communicate with you. As shown in this illustration, presence attributes include your presence status, your location, and a personal note. Add and publish phone numbers In the Office Communicator…

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Technet Magazine Article: How Voice Conferencing Powers OCS 2007 R2

This is the fourth article in the series that explains how Conferencing works in Office Communications Server 2007 R2. It builds upon the concepts in the previous articles on Voice, Presence and RCC. The article explains the conference types in OCS, and how a simple conference can be created. I further explain how an existing…

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New Contact List Features in Office Communicator 2007 R2

Office Communicator (OC) 2007 R2 is finally here, and I hope you’ve had a chance to explore some of the cool new features Rajesh mentions in his blog post.  Although the release was mostly focused on enhancing the voice experience, we also made some updates to the contact list to improve the contacts experience.  Sort…

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You got Voicemail!

Voicemail has been an important feature of PBXes for years. In Microsoft Office Communicator R2, we have continued to invest in the integration with Exchange Unified Messaging (EUM) to make it easy for you to access your Voicemails and manage your Voicemail answering options. In this blog post I will be discussing three new Voicemail…

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Cool Tip of the Day 10: Manage Your Contacts and Contact List

Your Contact List is a list of co-workers, family, and friends with whom you communicate most often. When you first install Microsoft® Office Communicator 2007 R2, you must build your Contact List. Search for someone Type a person’s name or e-mail address in the Search box. Add a person or distribution group to your Contact…

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