Cool Tip of the Day 13: Contact List Etiquette

contact in your Contact List has a Presence button and a status text
string that reflects his or her availability and willingness to be
contacted. You can use the status indicated by the Presence button to
determine which mode of communication is best suited for connecting with
the contact. Microsoft® Office Communicator 2007 R2 provides a variety
of communication options. For example, you can double-click the contact
to start an IM session, click the Call button for one-click calling, or
click the Presence button for additional contact details or
communication options.

Determine if a contact is available
View the contact’s Presence button and status.

View a contact’s Contact Card
Click the contact’s Presence button.

View ways to communicate
with a contact Right-click the contact in the Contact List.

View phone calling options
Click the arrow to the right of the Call button associated with the contact.

Get notified when a contact’s availability changes
In the Contact List, right-click the contact, and then click Tag for Status Change Alerts. When the contact’s status changes to Offline or Available, you receive an alert on your desktop.


Do you have a tip or a trick to share? Send e-mail to or leave a comment below.


Neeti Gupta
Product Manager, UC Technical Audience Marketing

Published Wednesday, April 22, 2009 8:40 AM

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