With the ever growing requirements around quality and visibility into the health of the Skype for Business ecosystem, the future of analytics is key to successful deployments. Join this week broadcasting to learn how Microsoft is using Call Quality Dashboard and the forthcoming Call Analytics tool to identify root cause for quality issues. You will also get to see how Call Analytics will help the enterprise dive into call quality starting at the high level and drilling down to increasing levels of granularity, right down to individual users.
- What: Advanced Analytics
- Who: Sean Wilson and Dan Babb (Microsoft IT)
- When: January 27, 2017 at 9:00 am PST
- Where: Skype Meeting Broadcast – https://aka.ms/SfBcast
- Will this be recorded: Yes, Skype Broadcasts are archived on the Skype channel