5s OneNote Example

In a previous post I talked about using a shared OneNote workbook as a way of making continuously updated customer follow-up information available to field solution specialists on their desktop.     Here is a step-by-step tutorial on how to set this up.     Step 1: Create a new shared notebook in your local…

0

Interesting post about kaizen for Windows

…talking about designing the machine around the process and not vice versa, from Gemba Panta Rei at http://www.gembapantarei.com/2007/02/standard_work_needed_for_use_o.html. I know there are numerous improvement efforts in the product groups at Microsoft focused on the type of improvements mentioned in this post, some of which, as mentioned, have come to light in Vista and Office 2007. …

0

5s for the Information Worker

Over the recent holidays, I embarked on a backup, cleanup, and Office 2007 upgrade for my PC.  As part of the process, I realized that it would be a good idea to take a look at the 5s concept from an information worker perpsective, since e-mail and spreadsheets are the “tools” and “dies” used by many in…

3