New case study - Gates Corporation enabling continuous improvement with Sharepoint

New case study published on Gates Corporation – details how they are using various Microsoft technologies such as Sharepoint to standardize work, improve information access, and push KPIs and transparency throughout the organization. Excerpt:  “To enforce consistent business processes, executive management and division leaders create annual objectives that correlate to pillars of the Gates Business…

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5s OneNote Example

In a previous post I talked about using a shared OneNote workbook as a way of making continuously updated customer follow-up information available to field solution specialists on their desktop.     Here is a step-by-step tutorial on how to set this up.     Step 1: Create a new shared notebook in your local…

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5s for the Information Worker: Example of how to use OneNote and Sharepoint to simplify and expedite team follow-up

As an industry marketing manager at Microsoft, I face a challenge that I’m sure many teams share – how do I make it easy for a solution specialist team to follow-up with customers who have registered interest?  This is important for 3 reasons: 1.       This is a common breakdown point in the value stream that…

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5s for the Information Worker

Over the recent holidays, I embarked on a backup, cleanup, and Office 2007 upgrade for my PC.  As part of the process, I realized that it would be a good idea to take a look at the 5s concept from an information worker perpsective, since e-mail and spreadsheets are the “tools” and “dies” used by many in…

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