New case study published on Gates Corporation – details how they are using various Microsoft technologies such as Sharepoint to standardize work, improve information access, and push KPIs and transparency throughout the organization.
Excerpt: “To enforce consistent business processes, executive management and division leaders create annual objectives that correlate to pillars of the Gates Business Leadership Process, a permanent model for continuous improvement at Gates. These objectives are easily accessible through the portal. What’s more, managers can log on to their KPI list in the Unity portal and see red, yellow, or green lights indicating the status of each objective. Team members scope out their work (mapped to their division leader’s annual objectives) in 90-day action plans and can readily see how close they are to meeting the action plans.”
Case study is published at http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=200899