O365 – Outlook Connectivity issues: let’s walk before we run

By: Caio Ribeiro César We have seen customers troubleshooting most of their “Outlook Connectivity issues” with network tools such as netmon, wireshark, fiddler. I personally love using these tools, but I was once told: “you need to know what you are looking for, before you trace”. And after a while working in Service and Support,…