Here, as usual, is the “best of” Q&A log from the webcast. Sincere thanks again to my teammates for doing such a great job helping to answer questions! I give them the credit for the information in this document. Outstanding!
Series Part 6 Webcast Q&A – Printers
“Where is the On-Demand Webcast found?
Part 6 “Printers” is found HERE.
“Polka music without beer are you crazy?”
My thoughts exactly!
“The music is great by the way!”
Glad you enjoy it.
“I need more money. Can I have some of yours?”
You can. In fact, you are! You’re getting some of my time!
And since time=money…
“When do we start? I am in Central Time.”
Me too. I start at 3:00 P.M. CST.
“What was the blog address again?”
Do I really need to post that here?
“On the recorded sessions you can review the whole webcast but there is no option to record it to your HDD and watch it even if you don’t have Internet connection. is it?”
You’re correct, however, we have recently started sending emails after you register for an archived webcast that will include links to download the powerpoints and the recorded webcast in .WMV file format, so that you can save it to your hard disk. This is a recent change.
“Can a 2003 server be added to a Novell domain, without making it the domain controller?”
A Windows 2003 Server cannot be a “domain controller” for a NetWare forest. A Windows 2003 Server can participate (authenticate) in a NetWare environment by using the client that we provide or the one from Novell.
“Just to clarify, was last week’s discussion on Software RAID or Hardware RAID? My assumption is that it is SOFTWARE raid.”
You assume correctly. Yes, I mentioned hardware RAID only as a possibility (and that if it’s hardware RAID, it will look to the OS as if it were one physical disk), but focused mainly on software disk management capabilities of and options in Windows Server 2003.
“Are there any security concerns about allowing ‘Everyone’ access to the average printer? Specialized printers, I can see restrictions being useful – but in general??”
In general, no. No security concerns. It is really just another way to limit or enforce restrictions on who can use what printer.
“Our company print servers are on Windows 2000 is it recommended to just run the upgrade to server 2003 or complete a fresh install and then reconfigure the printers?”
It’s much easier to do an in-place upgrade. Unless there’s some other reason to install a new server and migrate stuff, I wouldn’t recommend it.
“Is there a way to download earlier archived webcasts?”
Yes, go back and re-register for the event. Give it at least 3 days before doing so. We are offering these for all events that were recorded starting in January of this year.
“Is there a way in windows server 2003 to push down a default printer to all users through group policy?”
There is no direct way. One option might be to script it and add it as a computer startup or login script which would then be enforced through policy.
Here is the list of available printer policies:
“Is there any issues with using spaces in the share name of the printer when the printer is published to AD?”
Only if you use legacy OS’s (DOS, Win 3.1… you could even include Windows 95 / 98 in that category.)
“How important, as far as compatibility, is it to use the installed Microsoft drivers where available as opposed to using manufacturer’s drivers?”
The Microsoft drivers are approved, but when you download the printer if you see it is signed then that means we have approved it.
“Is there a MS utility that can be used to backup printer settings for the print server? Just in case there is a server hardware failure and we do not want to have to remember all the printer settings.”
I have an office of about 200 people, and 60 printers or so. Our current print server seems to be getting near the end of it’s life (it requires reboots more and more often, and has a 4gb c drive partition). Is there a way I can make a new server and migrate the printers over, instead of having to see 200 people on the day I turn off the old print server?… and nobody has *EVERY* printer mapped on their computer.
“Why is it that HP deskjet printers still seem to require a DOS-compatible share name for Windows XP clients to connect and print correctly?”
If you are saying a UNC path. The printer does not have a way to have a DNS namespace. But you can probably get more information from HP.
“Is PrintMig v3.1 also compatible with Win2K3?”
“I was thinking of remote desktop protocol and printing issues when mapping local printers into the W2k3 session?”
The most common problem I see with this scenario is when the user has a local printer that is not available at the office. Therefore, there is no printer driver installed for that printer on the W2K3 server. If you install the driver on the server, that should take care of it.
“I became aware of this series after the first event. I registered for it and got the Confirmation for it with the links. I was able to download the .wmv and .ppt files. But this was an initial registration. The problem is only with re-registration. It means no one can attend and then get the downloads.”
Interesting comments (this one was not the only one we’ve seen) about whether or not someone who has seen the live event is able to re-register later and get the links to the downloads. Has anyone else had that problem? (hit the feedback link below, or contact me please.)
“I am curious about the specs of the machine that is being used for the demo since it is running Virtual PC. What CPU and how much RAM does it have?”
Pentium M 2GHz processor and 2GB RAM
“Will there be specific info on how to publish the printer to AD?”
Yes. In fact, it’s just as easy as making sure you check “List in the directory” on the sharing tab. Need I be more specific?
“Other than a reg merge is there a way to push out printer accessories/settings (ie. duplex, tray 1 – legal) etc.?”
If this is configured on the server settings, they get propagated to the client.
“If you print offline, are the print jobs saved on the local machine, and then sent to the printer when returned back online?”
You can set the printer to be used offline. They when you reconnect just uncheck “Use Printer Offline” and that will again allow the flow of the jobs that have been queuing up.
“Are Printer Preferences defined at the Print server carried to the clients when they connect? Or are those settings user specific? For instance, could I set a default option to duplex all print jobs sent to a printer (assuming the printer supports duplexing) unless otherwise specified by the user?”
The server settings are the default settings all users will get, however, the user can on their machine change THEIR default settings for their connection.
“My real questions is what happens if you make the printer offline, and then print documents…. then RESTART the computer. Will those print jobs still be available to print after reboot?”
Yes they will. They are stored in the local machine spooler.
“Somewhere we found that you should not use the IP address in the port name yet I see that Kevin did. Is this an issue?”
Not sure where you saw that, looking at http://www.microsoft.com/windows2000/en/advanced/help/default.asp?url=/windows2000/en/advanced/help/sag_printconcepts_17a.htm Printer best practices I don’t see that, however, I would reference your documentation and bear in mind that this was just a demonstration.
“In my company I have had problems with publishing printers in Active directory. I can add them to an OU, but then later on they have disappeared when I go back to the directory list. Do you know of anything to check to troubleshoot this? I am not sure but this may even be a DNS issue.”
Sounds like a replication issue maybe.
“When migrating to another server – can I take my printers with me. i.e is there an option to migrate printers or export the printer information and import it to the new server? This would helpful when there are hundreds of servers that are serviced by the server – like the server I have!”
Use this tool, the Windows Print Migrator: http://www.microsoft.com/downloads/details.aspx?FamilyID=9b9f2925-cbc9-44da-b2c9-ffdbc46b0b17&DisplayLang=en
“We have an HP Lj 4000 shared out on a Windows NT machine. We want to share out each tray (there are two) individually. It was setup that way before but know on the NT machine we do not have the Advanced Tab. If I add it to my 2003 server and set the trays up that way it works from the server but not any computer that connects to the printer through the Server. Any suggestions on setting this up?”
It could be that the client is using the incorrect driver that doesn’t have the settings defined. To verify, you can delete the printer from one of the clients and then reconnect to the W2K3 printer and see what happens.
“Is there a white paper on how to setup Internet printing?”
“Does Microsoft have a good solution for tracking how many print jobs a user has performed, and stop them from printing more items when they hit their print quota?”
We do not have an out of the box solution for this. You may want to check for a 3rd party tool that can do this for you.
“How secure is Internet printing?”
Print server security is provided by IIS with basic authentication, if supporting any client, or Microsoft challenge/response or Kerberos authentication, if using Microsoft Internet Explorer 4.0 or later; so it can be very secure.
“What is with the Printjob, if some one prints outside of the Printing Time?”
It will wait in the spooler until they’re allowed to print.
“So Windows 2000 Server doesn’t support IPP? It’s new in XP/2003?”
For information on how to configure Windows 2000 for Internet Printing, see the following document: http://support.microsoft.com/default.aspx?scid=kb;en-us;313058.
“The pdf slides do not show the steps in the printer setup demonstration….do we need to wait for the download link?”
The slides only capture where the demonstrations come in the presentation. You’ll have to wait for the recorded presentation to review the demonstrations.
“Microsoft should really have a good solution for Print Quotas for users, given that Universities around the country are demanding this type of functionality, and because there are not any really good 3rd party utilities that integrate well with windows.”
Good feedback! Did you know that you can always send feedback like that to firstname.lastname@example.org?
“I remember in Win2000 there was a “HP Standard TCP/IP Port” type… is there a benefit to using that over a
Not sure if there is a benefit of using one over the other, but in Windows Server 2003, there is no “HP Standard TCP/IP Port” type, only
“What happens in a printer pool when a printer fails (such as a jam) in the middle of a job. Will it be redirected to another available printer in the pool? If not, can the print jobs be moved manually?”
It will remain in the spooler and destined for that printer, unless you restart that job.
“I think it is sale not sales”
<chuckle> Yep… and I made the same exact type-o TWICE! (What are the odd?!)
“User print quota should be a great convenience for Win2k3 with AD environment. at the moment we use Linux to do it so. it could be added as a tab to the user properties in AD.”
That’s a great suggestion. I will forward to the product group, but it has more impact coming from you. You should send an email to email@example.com.
“If I have a printer hanging off the network (ie, no print server) can my users automatically get the drivers when installing the printer?”
No. The physical printer will not have any drivers it can send to the client. The clients would need to install the driver themselves as they’re connecting to that “local” (
“What’s the advantage of using a print server, especially in a small office where you don’t need to manage print jobs?”
If its a small office with a small print workload, and you have a printer on your machine, your XP machine can be the “office print server”. If there’s more of a print load you probably don’t want you workstation using cycles to take care of that role.”
“Is there a Tool for migrate only specific Printers from a Printserver to an other Printserver? PrintMig 3.1 migrates all Printers.”
Not that I know of.
“How do you make server based printing redundant? in other words if you put your print servers on a server and the server locks up….you just lost the whole organizations printing capability.”
If you really wanted to, you could cluster the Printing services.
“Is it possible / recommended to use an already defined printer port for a completely different printer located at another site? i.e 2 or more of the same printer model using one defined printer port – is this possible?”
If you’re defining one logical printer with multiple printer ports going to different printers, you’re essentially setting up a printer pool.
“Is there a way to make a logical printer on a Win2003 print server available to non-domain members?”
Yes. Give “Anonymous User” rights to print.
“If say you have 20 HP4000 printers. If you load a new driver for 1 of them, does it update the driver for all?”
On the same server? Yes.
“When I update the driver for a printer installed on a print server, do the clients automatically update their drivers as well?”
Windows NT 4.0, W2k, XP and W2k3 based clients check the printer driver each time they reconnect to the network. A Windows NT 3.x client checks each time the spooler service on the client is started. If the driver is not current, a copy of the new driver is downloaded automatically. The printer driver for a Windows 95 or Windows 98-based client is not automatically kept current. If you update the driver on the print server, you must manually install the driver on Windows 95 and 98 clients.
“Is there a way to setup printer permissions based on the OU a user resides in? Or just by group membership?”
Only by group membership.
Is there any way that a print queue will save all documents printed as a file as well as deliver them to the printer?”
Not that I’m aware of.
“I’m experiencing incredible performance and Internet connectivity loss with my Road Runner broad band connection.”
I would recommend calling your ISP.
“At the time of setting up the print-Q on the client, can you use a Global variable, e.g. \%PrimPrintServer%<printername> so if the Primary Print Server dies, the Global variable can be modified to reflect the redundant/backup Print Server?”
I’m not sure if this would work but you could just add a static entry to WINS or DNS.
“To set printer pool or redirect print job, does all printer have to be exact the same model?”
They must have the same driver, so yes, it’s better that they be the same model.
“How do I remove a printer driver from my server?”
Check add remove programs or see if there is a removal that shipped with the printer software.
“I have a XP SP2 print server. When i get more that ten users that try to connect to the print server, all users lose the ability to print. Is there any way to increase the amount of connections allowed?”
XP has a 10 user connection limitation. If you want more connections you need Windows Server 2003
“Couldn’t we just select “Pause Printing” instead of “Use Printer Offline” (before redirecting the port)?”
No, it has to be use offline before you can redirect.
“Does the driver version have to be the same for printer pooling?”
By default it would be – because you’re configuring it from the same one Logical Printer definition.
“Kevin….. We don’t like homework =(“
Who does? Seriously, though, I give you homework as an additional resource for learning.
“Regarding alerts. will this work with pop mail or do you have to have an exchange server?”
It’s really a matter of what command-line application you launch as a result of the alert. If it sends SMTP mail, then it will send to pretty much any SMTP server that will accept it. (Exchange included). If it’s MAPI, then yeah, it will connect to your Exchange Server.
“Can a print driver be changed if it is being used offline?”
“Is there any way to create a share on a logical printer in another domain but in the same forest?”
Absolutely. Domains in the same forest have automatically established two-way transitive trusts between them, and the “everyone” group that can print to your shared printers by default will include all of those users.
And of course… Here are the pictures I used in the webcast:
Have a great rest-of-the-week!