Service Map SCOM pack errors and events


Running Service Map SCOM management pack and getting errors?

 

 

 

Gotta love holidays

Good family time

Not at work if we're lucky.

When you come back, do you have to go investigate some new/weird errors?

 

 

This was one of those holidays for me 🙂

 

 

 

Figured I'd document SCOM errors, indicate what Event Sources, event ID ranges that aide troubleshooting.

 

Event Source = MS ServiceMap OMS

Event ID range = 46649-46652

 

Long story short, the root cause for my case, my azure workspace was disabled (fun part with a lab is trying to see how much you can do before it disables!)

 

Digging in my inbox, found this over the weekend

Email subject: Your services were disabled because you reached your spending limit

 

 

SCOM Alerts seen:

 

Service Map Unknown Exception

 

SCOM Console alert example

 

Cause:    May point to Network Connectivity, proxy, or subscription disabled

REST request failed, so did name resolution (may indicate DNS issues)

 

Rule details

Operations Manager Event Log

Event Source = MS ServiceMap OMS

Event ID 46651

 

Operations Manager Event log

 

 

 

No Machines Alert

Rule Name = Microsoft System Center ServiceMap No Machines Alert

Event Source = MS ServiceMap OMS

Event ID = 46652

Event ID also seen is 46649 - Error in getting machine details

 

SCOM Console alert

 

 

 

 

Event ID 46649

 

 

 

 

 

Comments (4)

  1. Hi Kevin,

    I’m getting a lot of unknown exceptions from this management pack, for example:

    Found error in 1|Microsoft.ServiceMap.Application.Views|1.0.0.0|SCMembership_f043664724054003b46712894db0db93|| with message:
    Cannot verify source class ‘source’ specified for this relationship.
    : Cannot find ManagementPackElement [Type=ManagementPackClass, ID=MSServiceMapService_cb81f835b0134bc986f20e31bbfd3a27] in management pack ManagementPack:[Name=Microsoft.ServiceMap.Application.Views, KeyToken=, Version=8.0.0.0].

    and

    Found error in 1|Microsoft.ServiceMap.Application.Views|1.0.0.0|MSServiceMapSCReference_99b12edded364ef8908bf2d91a026bf8|| with message:
    Cannot verify target class ‘target’ specified for this relationship.
    : Cannot find ManagementPackElement [Type=ManagementPackClass, ID=MSServiceMapSC_6d1472821b5140c8aeaa388e581e861e_MSServiceMapService_cb81f835b0134bc986f20e31bbfd3a27] in management pack ManagementPack:[Name=Microsoft.ServiceMap.Application.Views, KeyToken=, Version=8.0.0.0].

    All the monitored boxes are running the 1801 agent. I am getting telemetry delivered to the workspace and I’m getting dependency views created. Just tons of alerts too!

    Cheers

    Steve

    1. kjustin1996 says:

      Hello Stephen,

      What do you see in Monitoring Tab, Service Map, Servers state view?

      Do you see any errors trying to display any of the SCOM Service Map views?

      Could the list of agents defined to Service Map be outdated?
      I received similar errors when servers were put in maintenance mode, or were deleted.

      Are the machines added still live, monitored servers in the environment?
      https://docs.microsoft.com/en-us/azure/monitoring/monitoring-service-map-scom#configure-the-service-map-integration

      What are the event ID’s that these errors are occurring?

      Least likely in my own experience, but is it possible the Distributed Application view has been modified? https://docs.microsoft.com/en-us/azure/monitoring/monitoring-service-map-scom#known-issues-and-limitations

      1. Anonymous says:
        (The content was deleted per user request)
      2. Hi Kevin,

        The server state view shows 17 servers, all in critical state. All of the agents are valid, and responsive, indeed I chose a box at random (its my SCCM primary site server) and I can see all the dependencies in Sever Dependency Views and in my “ConfigMgr” Machine Group Dependency View. I guess it is possible that the view was edited by somebody but nobody seems to know anything about it! In terms of event IDs 46651 MS ServiceMap OMS:

        Message: Verification failed with 39 errors:
        ——————————————————-
        Error 1:
        Found error in 1|Microsoft.ServiceMap.Application.Views|1.0.0.0|MSServiceMapSCReference_a63f70a210684523a03aa38fb2ac2488|| with message:
        Cannot verify target class ‘target’ specified for this relationship.
        : Cannot find ManagementPackElement [Type=ManagementPackClass, ID=MSServiceMapSC_09b5763ca6894a689f5a661a9ccbde60_MSServiceMapService_cb81f835b0134bc986f20e31bbfd3a27] in management pack ManagementPack:[Name=Microsoft.ServiceMap.Application.Views, KeyToken=, Version=8.0.0.0].

        is a popular one.

        Do you think its worth wiping everything out and going again from scratch? Seems odd to get these errors and still have functioning views doesn’t it?

        Cheers

        Steve

Skip to main content