Service Manager 2012 R2 – QuickStart Deployment Guide





Comments (21)
  1. Anonymous says:

    Can no one answer Jeziel’s question above? I, too, have run into this problem with the SQL Native Client on a W2K12R2 box and it is a show stopper as far as SCSM is concerned. Without the client, SCSM will not install.

  2. Ed (DareDevil57) says:

    thank you

  3. Charlie Ferreira says:

    The link in the instructions has it, you have to open “Install instructions” and scroll way down to get just the client. I installed that on 2012 R2 no problem
    http://www.microsoft.com/en-us/download/details.aspx?id=29065

  4. Ed (DareDevil57) says:

    thank you

  5. Jeziel Brizolla says:

    hello, the link to download the SQL Native client does not work, and the version available at MSDN does not support WIndows 2012 R2, do you have an special link that i can download a version that support windows 2012 R2? thanks Jeziel Brizolla

  6. NM -BG says:

    Hi

    how to build High Availability for Service Manager 2012 R2? can you provide some input on this.

  7. Zap B. says:

    Criminey… I’m just trying to get SM going in a lab, but even a simple task like getting the AD connector going generates a cascade of errors with descriptions like ‘An error was encountered.., Severity: Error’. MSFT get those summer interns back to finish
    this product!

  8. Jeremy D says:

    Some notes… first, if you are running SQL 2012 on a Windows 2012 box you need to make sure you use SQL 2012 SP1 and for all the feature items mentioned in the pre-reqs, don’t use Kevin’s link but instead look for the SQL 2012 SP1. Same link anonymous posted above.

    http://www.microsoft.com/en-us/download/details.aspx?id=35580

    Second, when you go to register the Data Warehouse Mgmt Server on step 4 of the DW Mgmt Server install, you need to enable PowerShell remote code execution [at least I did]. The registration wizard got to the end and immediately failed when you hit “create” until this was done. To do this, open PowerShell and run:

    Set-ExecutionPolicy RemoteSigned

    Hope that helps anyone who gets stuck!

  9. Pablo says:

    Hi, somebody can to help me?

    I´ve installed Service Manager on Server1
    I´ve Installed Data Warehouse on Server2
    Databases on SQL Server, Server3
    Now, I´m installing Portal on other server, Server4.

    I´ve one error in the installation. Configure portal Web site

    "An error occurred while executing a custom action:_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6"

    All App have been installed with the domain user Admin. This user is member of local administrator on all server.

    What is happening??

  10. Erick says:

    Hi, I’ve this problem after install Management Server with the synchronization of the connectors.

    Application Version: 7.5.3079.0
    Severity: Error
    Message: The calling thread cannot access this object because a different thread owns it.

    System.InvalidOperationException: The calling thread cannot access this object because a different thread owns it.
    at System.Windows.Threading.DispatcherObject.VerifyAccess()
    at System.Windows.DependencyObject.GetValue(DependencyProperty dp)
    at System.Windows.FrameworkElement.get_DataContext()
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ObjectsPage.adch_PropertyChanged(Object sender, PropertyChangedEventArgs e)
    at System.ComponentModel.PropertyChangedEventHandler.Invoke(Object sender, PropertyChangedEventArgs e)
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ADConnectorHelper.set_ErrorMessage(String value)
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ADConnectorHelper.AcceptChanges(WizardMode wizardMode)
    at Microsoft.EnterpriseManagement.UI.WpfWizardFramework.PropertySheetDialogBase.bgw_DoAcceptWork(Object sender, DoWorkEventArgs e)
    at Microsoft.EnterpriseManagement.ConsoleFramework.BackgroundWorkerWithCulture.OnDoWork(DoWorkEventArgs e)
    at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

    For attention and cooperation of you thanks

  11. Erick says:

    Hi, I’ve this problem after install Management Server with the synchronization of the connectors.

    Application Version: 7.5.3079.0
    Severity: Error
    Message: The calling thread cannot access this object because a different thread owns it.

    System.InvalidOperationException: The calling thread cannot access this object because a different thread owns it.
    at System.Windows.Threading.DispatcherObject.VerifyAccess()
    at System.Windows.DependencyObject.GetValue(DependencyProperty dp)
    at System.Windows.FrameworkElement.get_DataContext()
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ObjectsPage.adch_PropertyChanged(Object sender, PropertyChangedEventArgs e)
    at System.ComponentModel.PropertyChangedEventHandler.Invoke(Object sender, PropertyChangedEventArgs e)
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ADConnectorHelper.set_ErrorMessage(String value)
    at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.AD.ADConnectorHelper.AcceptChanges(WizardMode wizardMode)
    at Microsoft.EnterpriseManagement.UI.WpfWizardFramework.PropertySheetDialogBase.bgw_DoAcceptWork(Object sender, DoWorkEventArgs e)
    at Microsoft.EnterpriseManagement.ConsoleFramework.BackgroundWorkerWithCulture.OnDoWork(DoWorkEventArgs e)
    at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

    For attention and cooperation of you thanks

  12. Barck says:

    Hi,

    If possible to install Service Manager 2012 R2 management server, data warehouse and self-service portal role in a single server?

  13. Veljko says:

    I am having the issue installing DW server. Everything worked well until I needed to enter information for analysis Service server database.
    I get the error The server is not available. The account I am using is SA admin and with the same account I installed all other database, so no permission issue.
    I am installing SCSMR2 on 2008R2 windows servers. Back end database is SQL 2008.

    I installed Microsoft SQL server Analysis Management Object on SW server. However when I run prereq check it indicated I need SQL 2012 Analysis Management object which I installed, but not sure why is that if I can use 2008 sql server. Nothing is blocked with
    firewall. Any idea about this?

  14. Danny Daza says:

    Help Me..!!! Please..!

    get errors when installing Management Server SCSM….

    Error Wizard installation:

    "An error occurred while executing a custom action:_PopulateUserRoles
    This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system. Once the correction are made, you can retry upgrade for this role."

    Danny Daza.

  15. Jon says:

    What if the SP2010 server is running Service Pack 2. Lots of people say the Self Service Portal requires SP1. Do I need to install SP1 even though it has SP2? I get errors every time I try to install it

  16. Paolo says:

    Hi, i am trying to install “Service Manager Data Warehouse Management Server” but i have receive the follow error during “Configuring registry setting”

    (WriteRegistryValues) Writing system registry values
    An error occurred while executing a custom action:_InstallServerPerfCountersForSDK.62894CB9_4320_40DB_B4E4_C0347FAB97B6

    In the log file SCCMInstallxx the error is

    Product: Microsoft System Center 2016 Service Manager — Installation failed.

    MSI (s) (40:04) [12:16:30:026]: Windows Installer installed the product. Product Name: Microsoft System Center 2016 Service Manager. Product Version: 7.5.7487.0. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

    In the Log file SCSMSetupWizardxx the error is

    mtError: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211.
    MsiInstallProduct finished for msi C:\Users\smadmin\Desktop\SC2016SCSM\Setup\Server\SM.msi.

  17. Malcolm Swan says:

    Hi,
    I’m after some information about SQL Server permissions on the SCSM data warehouse databases. My SCSM database is hosted on one instance of SQL Server and my data warehouse databases are hosted on another instance that is on a different server. I’m seeing an error message in the log stating that the server hosting the SCSM database can’t logon to the DWStagingAndConfig database. There is a SQL login for this server but it hasn’t been granted access to any of the SCSM data warehouse databases. Does anyone know if the server hosting the SCSM database needs to be granted access to any of the SCSM data warehouse databases and if so what they are?
    Thank You

    1. Malcolm Swan says:

      Sorry, the server that can’t connect to the data warehouse database is the SCSM Report Server.

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