IT Pro Momentum Program Results – The High Tech Handyman


Your name: Brad Lloyd

Company name: The High Tech Handyman

Your geographic location (country): USA – Idaho

Public disclosure of your name and company name allowed? (Yes or No): Yes

Objectives of the project:  What problem did you set out to solve?  I am attempting to be an early-adapter of Windows7 & Office 2007. My desire is to be able to know the system so I can be a valuable Help Desk agent when this OS becomes more widely used.

Are you piloting or deploying the products?  I am piloting the product my own home system and using it daily to familiarize myself with the OS and the Office package. I hope to deploy the OS on systems I build as soon as it is in production. I also hope to recommend Office 2007 to those currently using older versions of the package.

Products used in the project (all that apply):  Windows 7; Office 2007

Project description:  I decided to go all the way and fully wipe my primary laptop and load it with Windows 7 RC1. I also added Office 2007. So far, I’ve had problems with drivers for my AGERE Systems ET-131x PCI-E Gigabit Ethernet Adapter. The device seems to come and go from my Device Manager. Fortunately, I also have an 801.11g MiniPCI Wireless Adapter that has been rock solid, so I haven’t completely lost network connectivity. Also, this system has an AMD Sempron 3000+ 1.80 GHz processor with 2 GB of ram. The CPU seems to labor to process even small tasks (such as deleting individual emails in Outlook 2007). I have been tempted many times to revert back to XP (and Office 2003), but I want to press through the problems to “earn my stripes” in this OS and Office package.

Were the objective stated at the beginning satisfied?  Did you solve the problem?  So far I feel good about my progress. I am becoming more and more familiar with both Windows 7 and Office 2007. I think I have solved the problem of my lack of knowledge.

Are you going to save money?  How much over how many years?  My purpose was not really to save money, but rather to use this exercise to enhance my value as a Tech Support Analyst. I believe this knowledge will help me make more money as I help end-users work with Windows 7 and Office 2007.

What do you think about the IT Pro Momentum program?  Would you have done this project without the IT Pro Momentum program? I think the IT Pro Momentum program is very valuable to those of us in the tech community. I really appreciate the assistance and encouragement that I’ve received so far. I am also very thankful for the TechNet subscription! I probably would not have been able to do this project without IT Pro Momentum and TechNet. Thank you again for everything.

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