It goes without saying that there has been a considerable amount of feedback around our release schedule for Windows Vista SP1. Don’t think for a second that because I’m silent about such issues on my blog, that I am not working our internal communication channels to be your advocate.
Being an advocate means I get an opportunity to assess the situation with my "customer base", which is now world wide, and offer my opinion on what we should or should not do. I’ve done that in the past and will do it in the future. It doesn’t mean I’ll get what I want, but it doesn’t hurt to ask.
However, I support our product groups and senior leadership decisions. If Microsoft chooses not to release some software when you think it should be released, we usually have a darn good reason for the decision. I am not privy to all of the details of those decisions so when I offer an opinion back to our senior leadership, I can’t get away with the type of comments I’ve seen posted on a variety of blogs and websites this week. I have to be a lot more diplomatic. Diplomatic doesn’t mean I can’t be direct, and I’m known for being direct.
The good news is that there are some changes coming to the release schedule I think you will like. Keep an eye on the Windows Vista Product Group Blog @ http://windowsvistablog.com/blogs/windowsvista/archive/2008/02/11/windows-vista-sp1-availability-for-technical-customers.aspx for the update.
You should know that I, and members of my team take IT Pro satisfaction and dissatisfaction seriously. My team no longer just includes the US IT Pro Evangelists. I consider the IT Pro Evangelists world wide to be part of my team and I assure you, there is plenty of discussion around what happened this week. The release schedule was only part of the discussion.
Suffice it to say I listen. So do my peers. You may not always know we have your back, but we do. We try really hard to keep you informed, educated, entertained and happy. It doesn’t always work out that way, but we try. So if you’re so inclined, give us an F on our report card for the week or month. We’ll try hard to get an A+ next time.
With that in mind, come see us at the launch events. We’ll have some fun.
[UPDATE for 2/9] I thought Mike and the Windows team were going to provide an update yesterday. Obviously they didn’t. Maybe we’ll get one Sunday or Monday. Got a crystal ball?
[UPDATE for 2/11] Mike’s update is now at the link above.