I wasn’t kidding when I said my Cingular Audiovox SMT 5600 was obsolete. Verizon made it easy for me. They dropped my employee discounted price to the “get off the fence” price point. I picked up my Motorola Q at the local CircuitCity store a couple of days ago. They have a rather large Verizon Wireless booth inside the store. I printed off my employee pricing from the Verizon B2B Microsoft employee purchasing site and took it to the counter. The reps were very polite and professional. They even went into the back of the store and found me the kewl leather case. I hear horror stories all the time about customer service, but Matthew Stout and the rest of the VZW crew in Southlake, Texas are doing a great job. They were able to do everything but give me the Unlimited PDA/Smartphone Microsoft Employee SKU. I fixed that this morning with one email to my Verizon regional rep.
I’ve been testing the phone to see if it really meets my needs. It does. It’s perfect, for me. Some of my friends are scratching their heads. You see, they are PocketPC touch screen fanboys. I am not. I love single handed Smartphone navigation and use.
My phone number is currently in port transition as it migrates from Cingular to my device. Naturally, it’s already been turned off at Cingular. That happened very quickly. Shocker. My phone should be able to receive calls by lunch tomorrow.
So how many more services can a person get from Verizon? I have Verizon Business FIOS. I have Verizon Voicewing. I have Verizon BroadbandAccess (for the remaining two months on my contract). Now I have Verizon Wireless. Actually there is one service I want, that I can’t have. I want FIOS HDTV. I can’t get it unless I want to go back to a residential FIOS plan. I don’t want it that bad.
UPDATE: My telephone number has been ported without issue. All of the CSRs I’ve dealt with were very polite and professional. Wait times for help was pretty low (less than five minutes). The website immediately reflected the telephone number change.
For fun, I set my ActiveSync email check to five minutes and turned the GPS locator on fulltime. That drained the standard battery in 24 hours as expected. I also have the extended battery. I’ll test it when I get back from vacation.