A new tool for helping put your Task Preparation Sheets together

I am in charge of a program whereby I give out small gifts to folks on the Exchange team once a month as an incentive. I’ve been giving out Amazon.com gift certificates, but I haven’t seen them actually act as much of an incentive. Sure, everyone likes to get gift certificates for stores like Amazon, but they’re not…


Building and shipping software at Microsoft

I gave a presentation to our MVPs on how the Exchange team builds software yesterday. Assuming the participants aren’t just stroking my ego, it went pretty well. Often customers are surprised why their pet DCR isn’t implemented in the same release as when they request it; I think there’s a perception that A) there’s a…


Interviewing & testing/program management at microsoft

Today’s tip reminded me of something: when I was a tester in the Outlook group and did interviews, testing NLP was one of my standard interview questions. I liked using it for interviews because it’s something that you’d be able to grasp quickly even if you’d never used Outlook before. I’d seen other folks asks…