Today, I was very rude to a helpdesk guy. I feel horrible about it – I was projecting my annoyance with some red tape on this poor guy, who had nothing to do with the problem. I was very curt and difficult with him, which was not productive. If I’d just sat on the phone another hour or two, I’m sure my problem could have been resolved peacefully, but I just didn’t have that time (I wanted to report a problem that wasn’t actually blocking me in any way, but didn’t want to stick around to troubleshoot it).
So, in honor of me being rude, I proclaim tomorrow, Friday 1/30, as “Hug an IT Pro” day. These guys & gals have a tough job, dealing with people like myself who’ve just had a bad day and take it all out on them.
P.S. Sorry, mr-helpdesk-guy-who-is-right-now-telling-his-coworkers-about-the-*****-he-just-dealt-with! I’m really a good person, I swear :-)
P.P.S. Doesn’t Bud have a commercial along these lines?
P.P.P.S. There will be no hugging of developers permitted on Hug An IT Pro day. Y’all can have Monday.