In every Office application, there is an item on the
Help menu - "Customer Feedback Options". http://www.microsoft.com/products/ceip/english/default.htm describes
more about this program, but the gist is this: By turning this on, you tell the Office
team how you use their product. This feedback is then used to help prioritize development
in future versions (it's not the only criteria used, but it's great to have statistical
data as input into product development decisions).
This data is collected anonymously (see the above page
for more details), and it gives us data points such as what types of accounts you
have in your profile (Exchange, POP, IMAP, etc), how long each session of Outlook
lasts, what menus are most frequently used, how your view is configured, and so on.
Please turn it on and spread the word.