Top Support Solutions for Microsoft Lync Server
Here are the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync Server.
1. Solutions related to Sign on and authentication - Internal user:
- Lync 2010 Client Authentication
- The New Lync Connectivity Analyzer
- Sign in to and out of Lync 2010
- TechNet forums – Filtered for Lync Server 2013 – Sign In, Presence, IM, and Contacts
- Failed TLS connection between unified communications peers generates an Schannel warning
- Description of the Microsoft Lync for Mac 2011 14.0.2 update
- Description of the Microsoft Lync for Mac 2011 14.0.5 update
- Certificate Requirements for Internal Servers
- Deploying Mobility
- Lync downloads and updates
- Lync Server 2013 Best Practices Analyzer
2. Solutions related to Sign on and authentication - External user:
- Lync Firewall Rules Viewer
- Configuring Reverse Proxy for Lync Server 2010 Mobility
- The New Remote Connectivity Analyzer
- The New Lync Connectivity Analyzer
- LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues
- TechNet forums – Filtered for Lync Server 2013 – Sign In, Presence, IM, and Contacts
- How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
- Lync Server 2010 certificate requirements for user access
- Description of the Microsoft Lync for Mac 2011 14.0.2 update
- Set Up Reverse Proxy Servers
- Determining DNS Requirements
- Topologies for External User Access
- Deploying Mobility
- Lync downloads and updates
- Lync Server 2013 Best Practices Analyzer
3. Solutions related to Manageability, Planning, and Deployment\Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):
- Deploying Lync – Jump Start Series
- LyncMD: Troubleshooting Installation Issues when Deploying Lync Server 2010 with Other Microsoft Products
- Certificate Authentication in Lync Server 2010 and Enterprise PKI
- TechNet forums – Filtered for Lync Server 2013 – Management, Planning, and Deployment
- Lync Server evaluation period has expired
- Lync Server Setup or Remove Lync Components fails on Windows Server 2012 or Windows Server 2008 R2 SP1
- Description of the Microsoft Lync for Mac 2011 14.0.2 update
- Deploying Lync Server 2010 Enterprise Edition
- Troubleshooting
- Lync downloads and updates
4. Solutions related to Manageability, Planning, and Deployment\Service startup:
- The New Lync Connectivity Analyzer
- TechNet forums – Filtered for Lync Server 2013 – Management, Planning, and Deployment
- Lync Server 2010 certificate requirements for user access
- Description of the Microsoft Lync for Mac 2011 14.0.2 update
- Preventing Lync Server certificate expiration
- Lync downloads and updates
- Microsoft Visual Studio 2010 Remote Debugger
5. Solutions related to Group Chat:
- TechNet forums – Filtered for Lync Server 2013 – Persistent Chat
- Failed TLS connection between unified communications peers generates an Schannel warning
- How to enable Group Chat Channel and Lookup service trace logging for Group Chat Server
- Lync Server 2010 certificate requirements for user access
- Description of the Microsoft Lync for Mac 2011 14.0.2 update
- Lync Server 2010 Group Chat Server Channel service becomes un-operational
- Determining DNS Requirements
- Lync Server 2013 Persistent Chat Resource Kit Tools
- Lync downloads and updates
- Microsoft Visual Studio 2010 Remote Debugger