The Windows Servicing Guy

Tips and tricks from a Windows support engineer on issues related to servicing

Why am I being reoffered updates on the latest VL media?

Update: The blog for this is now public: https://support.microsoft.com/kb/3037986 Update #2: The new...

Author: joscon [Microsoft] Date: 02/11/2015

What to do if you experience a rollback when installing KB3000061

We've seen reports of some systems rolling back their serivicing operations when attempting to...

Author: joscon [Microsoft] Date: 11/10/2014

RSAT tools for Windows 8.1

With the rollout of Windows 8.1 now underway, many of you may be looking for the RSAT tools for 8.1...

Author: joscon [Microsoft] Date: 10/18/2013

Servicing changes in Windows 8.1/Server 2012R2

I've received a couple of emails asking when I would be writing about the changes in servicing in...

Author: joscon [Microsoft] Date: 07/29/2013

I wanted to draw awareness to a couple of recent Surface Pro releases that folks might not be aware...

Author: joscon [Microsoft] Date: 06/06/2013

Features on Demand (Part 2)

In part 1, I talked about how to remove a Role/Feature using Features on Demand. In this blog, I...

Author: joscon [Microsoft] Date: 03/29/2013

How to troubleshoot error 0x800F081F when installing roles and features

I’ve seen a couple of issues now where customers are having issues installing roles and features,...

Author: joscon [Microsoft] Date: 11/30/2012

Features on Demand in Windows 8 and Windows Server 2012

This was written by a co-worker of mine, Jim Collins. Features on Demand is a new feature in Windows...

Author: joscon [Microsoft] Date: 11/20/2012

How to update local source media to add roles and features

I’ve talked in the past about the new Features on Demand option in Windows 8 and Windows...

Author: joscon [Microsoft] Date: 11/14/2012

More on Minimal Server Interface

Quick post today following up on my prior post about Features on Demand and role...

Author: joscon [Microsoft] Date: 10/09/2012

Fixing component store corruption in Windows 8 and Windows Server 2012

One of the most used tools when fixing corruption for Windows Vista, 7, 2008 and 2008 R2 was the...

Author: joscon [Microsoft] Date: 09/26/2012

Remote Server Administration Tools (RSAT) for Windows 8 are now available

The RTM version of the Remote Server Administration Tools for Windows 8 is now available here:...

Author: joscon [Microsoft] Date: 09/14/2012

Understanding Features on Demand and role persistence in Windows Server 2012

A new option in Windows Server 2012, Features on Demand, allows for the removal of unwanted feature...

Author: joscon [Microsoft] Date: 08/20/2012

Now that we've RTM'd, what you can expect from the blog

As many of you probably heard, we RTM'd Windows 8, Windows Server 2012 and Windows RT yesterday. In...

Author: joscon [Microsoft] Date: 08/02/2012

A dying breed

Recently, I interviewed for a new role within Microsoft. As is the norm here, the last 15 minutes of...

Author: joscon [Microsoft] Date: 05/07/2012

Want to know more about Windows 8 Consumer Preview or Server Beta?

Then check out the Understand and Troubleshoot Guides we just released. These were written by myself...

Author: joscon [Microsoft] Date: 02/29/2012

Can you safely delete files in the %windir%Installer directory?

Along the same lines as removing items from the Windows component store to save space, we have...

Author: joscon [Microsoft] Date: 01/18/2012

Troubleshooting Error 800B0100, CBS_E_IDENTITY_MISMATCH, during Service Pack 1 installation on Windows 7 or Windows 2008 R2

I wanted to bring everyone's attention to a recent blog I worked with on a co-worker of mine...

Author: joscon [Microsoft] Date: 12/14/2011

How does Windows choose which version of a file to install?

An engineer on my team, Jim Collins, worked on this blog entry and I know its something that we see...

Author: joscon [Microsoft] Date: 11/30/2011

So about Windows 8 .....

I've gotten quite a few emails to me via the blog now that the developer preview for Windows 8 has...

Author: joscon [Microsoft] Date: 09/28/2011

After posting my original entry on how hard links work, a number of comments were made requesting...

Author: joscon [Microsoft] Date: 08/26/2011

How to get individual driver files from Windows Update

Customers ask from time to time how they can pull down driver files that they see on the Windows...

Author: joscon [Microsoft] Date: 08/23/2011

Alleviating pressure caused by component store size

I just wanted to make you all aware of a new KB article myself and a couple of teammates put...

Author: joscon [Microsoft] Date: 08/12/2011

How branching works for installing updates

I was asked this question the other day and I thought it would make a good quick entry in the blog....

Author: joscon [Microsoft] Date: 07/28/2011

Support ending for Windows Vista SP1

In case you missed it, support for Vista SP1 officially ends on 7/12. More information on this can...

Author: joscon [Microsoft] Date: 07/07/2011

Supported workaround for torn state installations on Windows 7 SP1

I have an update for those of you with systems in a torn state. To clarify, torn state systems are...

Author: joscon [Microsoft] Date: 05/10/2011

New fix released to prevent 0xC0000034 errors during Windows 7/2008 R2 SP1 installation

Quick update today for one of the issues seen during SP1 installation on Windows 7 and 2008 R2...

Author: joscon [Microsoft] Date: 05/05/2011

New fix released for Windows 7 SP1 0xC000009A language pack issue

Some of you hit the 0xC000009A exit code when installing Service Pack 1 for Windows 7/2008 R2 on...

Author: joscon [Microsoft] Date: 04/27/2011

Update on torn state systems

Rarely do I completely delete a posting but I am going to in this case. If you have a torn state C34...

Author: joscon [Microsoft] Date: 04/25/2011

RSAT tools for Windows 7 Service Pack 1

Many of you have asked about when the RSAT tools for Windows 7 Service Pack 1 would be available for...

Author: joscon [Microsoft] Date: 03/28/2011

New information on error code 0xc0000034

We have updated the KB that deals with this error to include a new script to get users out of the...

Author: joscon [Microsoft] Date: 03/16/2011

Why you don’t want to edit your pending.xml to resolve 0xC0000034 issues

I know that one of the workarounds everyone is using is editing the pending.xml file and rebooting...

Author: joscon [Microsoft] Date: 03/11/2011

Error 0xC0000034 during Service Pack 1 installations for Windows 7 and Windows 2008 R2

UPDATED BLOG INFORMATION FOR THIS ISSUE IS NOW LOCATED HERE:...

Author: joscon [Microsoft] Date: 03/09/2011

General guidance before installing Service Pack 1 for Windows 7 and Windows 2008 R2

Now that we’ve had the service pack available for a couple of weeks, I wanted to post a quick...

Author: joscon [Microsoft] Date: 03/08/2011

WSUS Service Pack 1 availability for Windows 7 and Windows 2008 R2

I’ve seen a lot of different threads on the newsgroups and internally from customers asking...

Author: joscon [Microsoft] Date: 03/02/2011

Error 0xC000022 when installing Service Pack 1 for Win7/2008R2

You may receive the following error when installing Service Pack 1 for Windows 7 or Windows 2008 R2:...

Author: joscon [Microsoft] Date: 02/28/2011

You receive 0x800f0904 - CBS_E_MORE_THAN_ONE_ACTIVE_EDITION when installing SP1 for Win7/R2

During the installation of Service Pack 1 for Windows 7/2008 R2 you might encounter the following...

Author: joscon [Microsoft] Date: 02/25/2011

CheckSUR has been updated for Windows 7 and Windows 2008 R2 installations

I know I've mentioned CheckSUR a lot around here and its a really vital tool for troubleshooting...

Author: joscon [Microsoft] Date: 02/24/2011

Windows 7 Service Pack 1 fails to install with 0x800f0a13 or 0x800f0826

Windows 7 Service Pack 1 may fail to install properly on systems which have had the Driver Sweeper...

Author: joscon [Microsoft] Date: 02/24/2011

Windows 7 Service Pack 1 fails with error code 0x8004a029

When installing Service Pack 1 on Windows 7 installations, you may enounter the following error code...

Author: joscon [Microsoft] Date: 02/21/2011

More SP1 information from the Windows Team

Just a quick post this morning, the Windows Team blog has more information on SP1 including another,...

Author: joscon [Microsoft] Date: 02/18/2011

Windows 7/2008 R2 Service Pack 1 fails with 0x800f0a12

You might encounter an issue during the installation of SP1 for Win7/R2 where the installer exits...

Author: joscon [Microsoft] Date: 02/17/2011

How to reclaim space after applying Windows 7/2008 R2 Service Pack 1

An often asked question is how to reclaim space after a service pack installation. We've talked...

Author: joscon [Microsoft] Date: 02/15/2011

You receive exit code 0x800f081f when attempting to install SP1 for Win7/R2

I've seen this a couple of times already, enough that I thought we should have some quick content on...

Author: joscon [Microsoft] Date: 02/14/2011

Installing the RSAT tools on Windows 7 SP1 installations

We currently have a known issue with the RSAT tools...

Author: joscon [Microsoft] Date: 02/11/2011

Windows 7 and Windows 2008 R2 Service Pack 1 has RTM'd

Windows Server 2008 R2 and Windows 7 SP1 has shipped. Here’s the bottom line: Volume Licensed,...

Author: joscon [Microsoft] Date: 02/10/2011

We need your feedback

I wanted to get this out as a link so that we can elicit some feedback from the product group. Many...

Author: joscon [Microsoft] Date: 01/26/2011

I know I havent written anything in a little bit, sorry about that. I wanted to do a quick run down...

Author: joscon [Microsoft] Date: 01/26/2011

Is editing Windows component and package manifests supported?

I've been asked about this twice this week so I wanted to write something quick on the topic. The...

Author: joscon [Microsoft] Date: 01/12/2011

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