This week’s servicing issue

It’s been asked several times that I start to write more about how to troubleshoot servicing issues.  Several things go into working on these issues, many of which I have written about on here at one point or another.  The best way I can think about “teaching” someone how to work on servicing cases is…

3

Show me the documentation

This was written by a co-worker of mine recently and I thought I would post it here as I think it’s very good information. One of the biggest tasks as support engineers at Microsoft is researching the answers to very specific scenarios.  I was asked by a colleague today if we support using server manager…

0

How to enable verbose CBS logging

Although I know it may appear that the CBS.log is a really verbose log, there are times when you might need for the logging to be more verbose than it already is.  Luckily, we have the ability for you to enable verbose logging for CBS.  What this adds to the log is the ability to…

11

Questions you shouldn’t call Microsoft for….

Odd day at work today, I kept getting asked questions by people that simply cant be answered.  Some were on behalf of customers, some were questions from peers or others inside of Microsoft but I thought I would make a quick note of a couple of them to save everyone some time.  Here’s a couple…

13

What’s on the grocery list?

A co-worker of mine overheard me talking with a customer the other day and said he thought my conversation would make a nice quick blog, so I told him I would write this up.  Basically a customer and I were discussing how servicing worked and what all of the moving parts were, I do this…

6

New topics?

Sorry about the last of a new posting recently, I’m busy working on a new project here at work. I’m also doing some work on SP1 for Win7/R2, we have a couple of cool features coming with that release.  So, does anyone have any topics they’d like me to cover?  If so, post them in…

28

So what about the driver store?

I was asked this recently and I thought it was an interesting question: I know I cant delete things out of the component store, but what about the driver store?  Can I remove files from there without hurting anything? The answer to this is: YES. The driver store is a serviceable entity.  Drivers that Microsoft…

10

Need more information about what’s in Winsxs, look here

I havent posted in a while because of work I am doing on another project but someone asked me about what comprises the \Winsxs store and it made me remember a really good blog posting done during the development of Win7 that describes where and how that space is consumed.  I thought it would be…

0

Adding features with DISM

While I find it a little odd, for some reason this has been the week of DISM requests at work.  One of the top requests has been on how you enable features with the DISM utility.  I dont know why this is popping up all of the sudden but thought I would address is briefly…

7

Should you delete files in the WinSXS directory? And what’s the deal with VSS?

  I like to read about how Windows is affecting peoples lives, specifically, the servicing components.  One of the common threads I noticed in my recent web trolling was the question “Can I delete the \Windows\Winsxs directory to save space?”.  This is usually asked in conjunction with what the directory does and why its consumed…

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