UC: What, Why, Who, Where, How and When?

I wrote a post for Australian IT’s “The Hub” that has just been published… Check it out for my opinions on UC from a business perspective – what do you need to consider before rolling out, how do you drive end-user adoption, what do you need to consider for the future.



Unified Communications at Microsoft supports over 40,000 users. Multiple communications tools such as e-mail, Instant Messaging, voice mail, voice, and presence are delivered in a unified experience which is available anywhere. Because multiple and disparate communication systems have been consolidated and in sourced onto a single solution, the ability to manage and measure the environment…


Office Communications Server 2007 R2 Workload Architecture Poster

This poster of Office Communications Server 2007 R2 describes the traffic flow of protocols and ports used in each workload. Communications Server 2007 R2 supports the following workloads: IM and Presence, Conferencing, Application Sharing, and Enterprise Voice. These filtered views can assist you in architecting your deployment of Communications Server 2007 R2. The different server…


Microsoft and Nokia Form Global Alliance to Design, Develop and Market Mobile Productivity Solutions

This is huge… Microsoft and Nokia will begin collaborating immediately on the design, development and marketing of productivity solutions for the mobile professional, bringing Microsoft Office Mobile and Microsoft business communications, collaboration and device management software to Nokia’s Symbian devices. This announcement builds on the existing work Nokia is doing by optimizing access to e-mail…


Getting Rid of Your PBX Can Be Liberating

Jamie Ryan, CIO at Aspect, has written a great post about the benefits of replacing your legacy PBX or IP-PBX with Office Communications Server 2007 R2. When I tell people that Aspect is the in the midst of a Microsoft Office Communications Server 2007 R2 rollout, they often ask me if we are really able…


HP and Microsoft Expand Alliance in Unified Communications and Collaboration

At Interop Las Vegas 2009, HP and Microsoft Corp. today announced a four-year strategic global initiative to deliver an end-to-end unified communications and collaboration solution. As part of their Frontline Partnership, the two companies expect to invest up to an additional $180 million in product development, professional services, as well as joint sales and marketing,…


Microsoft Unified Communications 2007 R2 Adoption and Training Kit

The Microsoft Unified Communications 2007 R2 Adoption and Training Kit provides resources and guidance for IT Professionals, Helpdesk and Support Professionals, and Trainers to support end-users who use Microsoft Unified Communications Technologies. Content includes: IT Pro – Planning Checklist, Benefit Statements, E-Mail Campaign Samples, Success Metrics Examples, and User Education Materials Helpdesk – Planning Checklist,…


Unified Communications How-To

The Microsoft Unified Communications “How-To” training tool is a Silverlight 2 application that provides step-by-step instructions for common UC tasks. You can customize the How-To application to your company’s needs based on the UC features you’ve installed. For example, if you have installed all UC features except Communicator Mobile and Communicator Group Chat, you can…


RTM’d today: Programming for Unified Communications

Unified Communications is about much more than what you get out-of-the-box – it is a platform that you can use to build, extend and enhance your own applications & business processes.  Looking at UC as a platform is about more than cost-savings, it’s about competitive advantage. As a software & platform company this is one Microsoft’s key…


Exchange 2010 & Polycom @ Sydney UC

& Just a reminder that the April Sydney UC meeting is on Monday evening (the 27th) at Polycom in North Sydney. Topics for this month are Exchange 2010 (technical overview & demo of the beta) and Polycom UC (including HD & Telepresence integration with OCS R2). Meeting & registration details at http://sydneyuc.org/2009/04/08/april-sydney-uc-meeting-polycom/