Exchange 2010 co-existence Exchange 2007 Unified Messaging connected to Cisco Call Manager causes users to be prompted twice when calling in subscriber accessoutlook voice access

  Over the past few months we have seen an increase in number of interop cases with Exchange 2010 Unified Messaging (UM) and Cisco Call Manager 7.0 (Configuration Notes) and 8.0 (Configuration Notes) (CCM). In this article I am going to talk particularly about one case that has seen the most hits which has also…


Exchange 2010 SP1 Unified Messaging cannot transfer call to an extension

  There are a number of reasons that may lead to calls not being transferred correctly to extensions homed on gateways – Cisco Call Manager, Audio Codes, OCS\LYNC amongst others, one of them blogged by me here. In this blog I am going to talk about another issue we have seen with our customers.   ISSUE…

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Remote Call Control in Office Communications Server R2 uses UPDATE method to maintain persistent sessions between Communicator 2007 R2 and CSTA Gateway

  For most of the administrators who have ran into issues with RCC my colleagues blog has been a great help. With the evolution of OCS and the SIP standard, there have been two changes in the behavior since the time Rajesh put that blog out. Hopefully this blog with help you look out for…

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