Missed Called Notifications

As a user of OCS 2007 you have the ability to receive Missed Call Notifications. How the Missed Call Notification is generated depends on the configuration of the user in question. Let’s examine the different options. Enterprise Voice with Exchange 2007 SP1 Unified Messaging (UM) As an Enterprise Voice enabled user with voice mail coming…


Driving presence from Outlook Calendar information

Microsoft Office Communicator 2007 (OC) enables you to drive your presence from information in your Outlook calendar. If the Outlook calendar has a meeting OC will change your presence to be “In a Meeting”. If the Outlook calendar has an appointment OC will change your presence to be “Busy”. Depending on the access level other…


How are phone normalization rules updated on the client?

Phone normalization rules in OCS 2007 are stored in Active Directory and can be manipulated using Enterprise Voice Route Helper and the OCS 2007 Administration MMC snap-in. The rules are not only used on the OCS server, but they are also downloaded to the client. How is the process? The rules are updated in Active…


How to have fault-tolerant routes to PSTN/PBX?

In OCS 2007 we use the Mediation Server role as the routing end-point for voice calls going outside the OCS environment, ie. to the PSTN or to a PBX. For more information about voice in OCS 2007 see here. When routing to PSTN/PBX you sometimes would like to have fault-tolerant routes, ie. if one Mediation…


Migrating from LCS 2005 SP1 to OCS 2007 - which client can you use when?

During migration from LCS 2005 SP1 to OCS 2007 you will have to understand which clients can be used under which conditions during the migration. When I talk about clients I’m referring to Office Communicator 2005 (OC 2005), Office Communicator 2007 (OC 2007), Office Communicator Mobile 2005 (CoMo 2005), Office Communicator Mobile 2007 (CoMo 2007),…


Why is my device optimized for Office Communicator 2007 not showing my presence state or reacting on HID commands?

On http://www.microsoft.com/uc/partners_hardware.mspx you will find a number of devices, which have been optimized for Office Communicator 2007. Being optimized for Office Communicator 2007 means that the device implements a number of features, including wide band audio, presence state icon and Human Interface Devices (HID) commands like mute, speaker phone, off-hook etc. However, even if the…