Missed Called Notifications

As a user of OCS 2007 you have the ability to receive Missed Call Notifications. How the Missed Call Notification is generated depends on the configuration of the user in question. Let’s examine the different options. Enterprise Voice with Exchange 2007 SP1 Unified Messaging (UM) As an Enterprise Voice enabled user with voice mail coming…


How to implement Enterprise Voice in a non-DID scenario?

When implementing Enterprise Voice in OCS 2007 the assumption is that each user homed on OCS will have his/her own dedicated phone number directly reachable from the PSTN, a so called Direct Inward Dialing (DID) or Direct Dial-In (DDI). It is the DID defined for the user in E.164/RFC 3966 format in the msRTCSIP-Line attribute,…


UC OIP January 2008 Update

In case you haven’t seen it the UC OIP web site has been updated with the January 2008 status http://technet.microsoft.com/en-us/office/bb735838.aspx. There is now one IP-PBX vendor qualified for Dual Forking with RCC.


How are phone normalization rules updated on the client?

Phone normalization rules in OCS 2007 are stored in Active Directory and can be manipulated using Enterprise Voice Route Helper and the OCS 2007 Administration MMC snap-in. The rules are not only used on the OCS server, but they are also downloaded to the client. How is the process? The rules are updated in Active…


How to have fault-tolerant routes to PSTN/PBX?

In OCS 2007 we use the Mediation Server role as the routing end-point for voice calls going outside the OCS environment, ie. to the PSTN or to a PBX. For more information about voice in OCS 2007 see here. When routing to PSTN/PBX you sometimes would like to have fault-tolerant routes, ie. if one Mediation…


Why is my device optimized for Office Communicator 2007 not showing my presence state or reacting on HID commands?

On http://www.microsoft.com/uc/partners_hardware.mspx you will find a number of devices, which have been optimized for Office Communicator 2007. Being optimized for Office Communicator 2007 means that the device implements a number of features, including wide band audio, presence state icon and Human Interface Devices (HID) commands like mute, speaker phone, off-hook etc. However, even if the…