Need volunteers: Operations Manager documentation survey

Do you use Operations Manager? Would you be willing to complete a short email survey about operations documentation? If so, please send email to momdocs@microsoft.com. More details: The survey will be sent out approximately 21 March. We will use your responses to help us make decisions about organization and terminology so that the Operations Guide for…

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Would you use an Operations chm for SCOM?

Currently, we post all of our Operations Manager documentation for download in doc format, and also post it on TechNet. And lately I’ve been thinking about whether we should also post .chms for download. I know .chm is a rather old-fashioned format, but personally I like it. I like the left nav for browsing, I…

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Office Word 2010 and product/company knowledge template

If you write product knowledge or company knowledge for management packs, you’ll be glad to hear that Microsoft Office 2010 (specifically Word) is supported for the knowledge template. Only the 32-bit version, however; the 64-bit version of Word 2010 won’t work with the template. The software requirements for company knowledge and product knowledge are being…

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Exchange 2007 MP product knowledge

The Exchange management packs send you to the product knowledge articles online, rather than including the knowledge article in the management pack itself. When you view a knowledge article for the Exchange 2007 Management Pack, you might be confused to see references to “MOM Rule Path” and “MOM Rule Name”. These are knowledge articles that…

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Change to Management Pack Guide library

Old: When a guide couldn’t be published in its entirety in the management pack guide library on TechNet, the page for that guide directed you to the Management Pack Catalog. New: Coming this week, the page for a guide that is only available by download will link directly to the download page for that specific…

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Operator Basics: getting started with Operations Manager

I finally get to announce that the Operator Basics SuperFlow for Operations Manager 2007 is available for download! Superflow, you wonder? Configuration Manager pioneered this format for delivering information. It provides a complete set of content, which can include videos and animations and interactivity, in a single package. The Operator Basics SuperFlow is intended for…

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Operations Manager 2007 SP1 Management Pack updated

An updated download of the Operations Manager 2007 SP1 Management Pack is available. The management pack for Operations Manager hasn’t changed, but the package now includes an updated version of the Operational Data Reporting (ODR) Management Pack, which is installed with Operations Manager. Here are some the changes you’ll see in the ODR MP: The…

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Operations Manager capacity planning

Need some help planning your Operations Manager deployment? Check out the Operations Manager 2007 R2 Sizing Helper. The Operations Manager 2007 R2 Sizing Helper is an interactive Excel document designed to assist you with planning & sizing deployments of Operations Manager 2007 R2. It helps you plan the correct amount of infrastructure needed for a…

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SQL MP guide updated

I recently mentioned that we’re changing how MP guides are released. The SQL Server Management Pack is the first to take advantage of the new system by making an update to the guide without repackaging the management pack .msi. Just download the .doc to get the latest guide – no need to download the .msi again…

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MP guides to be separate download

A sharp-eyed blogger (Pete Zerger) noticed a change in our management pack download pages. Here’s what’s going on: Guides will be available as a separate download, on the same download page as their respective management packs. For a short period of time, guides will still be in the .msi as well. Eventually, the guide will…

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R2: check for MP updates

There hasn’t been an easy way to check for management pack updates in Operations Manager 2007 until the R2 release. Once you’re running R2, you can use the Import Management Packs wizard to determine if any of the MPs you are running have had an update released. Just follow the instructions on How to Import…

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MP Guide for Operations Manager 2007 R2

The management pack guide for the Operations Manager Management Pack (Operations Manager 2007 R2 only) is available for download. Usually, the guide is in the download with the management pack, but since the new Operations Manager Management Pack is included in the R2 product, we published the guide separately. We’ll also be adding a link…

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What goes in product knowledge?

When you create a component in a management pack, you have to provide a display name. You can also include a description and product knowledge. All three of those items are pretty much free-form, meaning you can put what you want in those fields (subject to character limitations, of course). That means that every MP…

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Product knowledge in management packs

Some components of management packs include product knowledge, which is just information provided by the MP author (as compared to company knowledge which is information provided by the user in their own copy of the MP). We’re working on internal guidelines to help MP authors provide effective knowledge, so I’d like to know what your…

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Active Directory Management Pack: which ones to import

The latest Active Directory Management Pack package includes management packs for monitoring Windows 2000 Server, Windows Server 2003, and Windows Server 2008. Each server version has a .Discovery management pack and a .Monitoring management pack. You may decide that, since you’re only monitoring Windows Server 2003 (for example), you won’t bother importing any of the…

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Authoring management packs

Working on management pack guides, my attention is generally on how you can use the management packs we create at Microsoft. Next week, however, I’m attending a daylong workshop on authoring management packs. I’m hoping to learn a lot (unless it all goes over my head!). But if I didn’t have the opportunity of this…

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ReadMe vs. Guide

You might notice in the management pack guide library that some guides are quite extensive (like Active Directory) and some are a single webpage with “ReadMe” in the name (like FRS). You might also notice in the installation folder for some management packs that there are two documents: a guide and another that has MPAdd…

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MP guides online: a question for you

This is a question about the root page for the two management pack guide libraries (operating system guides and server guides). All of the guides are listed in the left navigation pane, beneath the parent page: In addition, when you click the parent page itself, the guides are listed and linked on that page: The…

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Correction to knowledge for SDK SPN Registration alert

Thanks to a sharp-eyed customer, an error in the resolution procedure for alert “SDK SPN Registration” has been identified. The resolution is below, with the error and change in bold: Current:  You can use SetSPN.exe to register the SPNs for the SDK service. Here are the commands that you need to execute using an account…

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Change control: content preview

The next revision of the Operations Guide for Ops Manager will include an expanded section on management packs. We’ve added some procedures (both GUI and script) and some conceptual information. Here’s a preview from the management pack lifecycle topic: Best Practices for Change Control The following are some best practices to follow when managing Operations…

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Support for Windows Server 2008

I know many of you have been waiting anxiously eagerly for management packs for Windows Server 2008. The support statement has been released and now we can start publishing them to the Catalog. Be sure to read Clive’s post carefully, he calls out some important information that you’ll want to be aware of.

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MP guide library complete

Last month, I announced that we’d started adding Ops Manager 2007 management pack guides to our online TechCenter. I’m relieved happy to let you know that the guides for Windows operating systems and technologies and the guides for server products are all online now. If there’s a 2007 management pack (from Microsoft) that is missing,…

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Management pack guides online

The Management Pack Guide library is now live on TechNet. About half (23) of the Operations Manager 2007 guides are available in the library now, with the rest to be added over the next few weeks. The guides are organized into Operating Systems & Technologies and Server Products for easier browsing. I almost forgot to add…we’ve included…

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News on the SP1 management packs

I posted last month about the “missing” management pack guides for the management packs that were included with SP1, and finally have progress to report. As I stated, our goals were to: Make the guides available online – and I hope to have an update post on that goal very soon! Update the guides with…

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Version numbers of management packs (pt 2)

Previously, I learned what management packs version numbers mean, but that will be changing in the near future. Coming soon, the part of the version number that was previously tied to the version number of Operations Manager (6.0.6278.22) will be the version number of the management pack, and the part that was the management pack…

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