Changes to OpsMgr docs (System Center 2012) in Dec 2011

If you follow us on Twitter (@opsmandoc), you’ll be hearing about updated documentation for the Release Candidate being available later this week. Both TechNet and the downloadable docs will be refreshed. The following are the significant changes you can expect, in addition to added links and minor language fixes: The Authoring Guide adds a new…

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Operations Manager: what do you need to know to use it?

This is actually an open question to you all. 🙂 It’s common for us to say our audience is the IT pro. But “IT pro” is a lazy shortcut to refer to a wide variety of people and positions. Does every IT pro know how to configure and manage permissions for SQL Server databases? Not…

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Operations Manager 2012 Beta released!

The past few months have been all about the Operations Manager 2012 beta release, which, of course, I couldn’t blog about while it was still in development. Now it’s live, w00t! The documentation is available on the download site, but we also put it on our TechNet library– Quick Start, Deployment Guide, Operations Guide, and…

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Need volunteers: Operations Manager documentation survey

Do you use Operations Manager? Would you be willing to complete a short email survey about operations documentation? If so, please send email to momdocs@microsoft.com. More details: The survey will be sent out approximately 21 March. We will use your responses to help us make decisions about organization and terminology so that the Operations Guide for…

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Which user role(s) can perform this task?

The content team is busily ramping up on doc plans for the next version of Operations Manager. (And I’ll be very careful not to reveal anything about product changes, features, etc.) I’ll be owning the operations content, so I’m working on new outlines and identifying current gaps. As I was going through the current content,…

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Would you use an Operations chm for SCOM?

Currently, we post all of our Operations Manager documentation for download in doc format, and also post it on TechNet. And lately I’ve been thinking about whether we should also post .chms for download. I know .chm is a rather old-fashioned format, but personally I like it. I like the left nav for browsing, I…

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Office Word 2010 and product/company knowledge template

If you write product knowledge or company knowledge for management packs, you’ll be glad to hear that Microsoft Office 2010 (specifically Word) is supported for the knowledge template. Only the 32-bit version, however; the 64-bit version of Word 2010 won’t work with the template. The software requirements for company knowledge and product knowledge are being…

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Exchange 2007 MP product knowledge

The Exchange management packs send you to the product knowledge articles online, rather than including the knowledge article in the management pack itself. When you view a knowledge article for the Exchange 2007 Management Pack, you might be confused to see references to “MOM Rule Path” and “MOM Rule Name”. These are knowledge articles that…

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Change to Management Pack Guide library

Old: When a guide couldn’t be published in its entirety in the management pack guide library on TechNet, the page for that guide directed you to the Management Pack Catalog. New: Coming this week, the page for a guide that is only available by download will link directly to the download page for that specific…

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Operator Basics: getting started with Operations Manager

I finally get to announce that the Operator Basics SuperFlow for Operations Manager 2007 is available for download! Superflow, you wonder? Configuration Manager pioneered this format for delivering information. It provides a complete set of content, which can include videos and animations and interactivity, in a single package. The Operator Basics SuperFlow is intended for…

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Operations Manager 2007 SP1 Management Pack updated

An updated download of the Operations Manager 2007 SP1 Management Pack is available. The management pack for Operations Manager hasn’t changed, but the package now includes an updated version of the Operational Data Reporting (ODR) Management Pack, which is installed with Operations Manager. Here are some the changes you’ll see in the ODR MP: The…

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Operations Manager capacity planning

Need some help planning your Operations Manager deployment? Check out the Operations Manager 2007 R2 Sizing Helper. The Operations Manager 2007 R2 Sizing Helper is an interactive Excel document designed to assist you with planning & sizing deployments of Operations Manager 2007 R2. It helps you plan the correct amount of infrastructure needed for a…

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SQL MP guide updated

I recently mentioned that we’re changing how MP guides are released. The SQL Server Management Pack is the first to take advantage of the new system by making an update to the guide without repackaging the management pack .msi. Just download the .doc to get the latest guide – no need to download the .msi again…

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MP guides to be separate download

A sharp-eyed blogger (Pete Zerger) noticed a change in our management pack download pages. Here’s what’s going on: Guides will be available as a separate download, on the same download page as their respective management packs. For a short period of time, guides will still be in the .msi as well. Eventually, the guide will…

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R2: check for MP updates

There hasn’t been an easy way to check for management pack updates in Operations Manager 2007 until the R2 release. Once you’re running R2, you can use the Import Management Packs wizard to determine if any of the MPs you are running have had an update released. Just follow the instructions on How to Import…

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Submit questions for the Operator's Manual

There are two ways to approach content on using the Operations console and Web console for Operations Manager: Explain what information is available in each section of the consoles. Take examples of information that an operator would want to locate, and tell them how to find it in the consoles. I’ve decided to do it…

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MP Guide for Operations Manager 2007 R2

The management pack guide for the Operations Manager Management Pack (Operations Manager 2007 R2 only) is available for download. Usually, the guide is in the download with the management pack, but since the new Operations Manager Management Pack is included in the R2 product, we published the guide separately. We’ll also be adding a link…

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What goes in product knowledge?

When you create a component in a management pack, you have to provide a display name. You can also include a description and product knowledge. All three of those items are pretty much free-form, meaning you can put what you want in those fields (subject to character limitations, of course). That means that every MP…

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Where did "Key Concepts" go?

Back when Operations Manager 2007 was released, the content team posted an online version of a Key Concepts Guide and a download version. When you look at our documentation download page for Ops Mgr 2007 R2, Key Concepts isn’t listed. Where did it go? When the product was new, we wanted to highlight Key Concepts…

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Product knowledge in management packs

Some components of management packs include product knowledge, which is just information provided by the MP author (as compared to company knowledge which is information provided by the user in their own copy of the MP). We’re working on internal guidelines to help MP authors provide effective knowledge, so I’d like to know what your…

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Active Directory Management Pack: which ones to import

The latest Active Directory Management Pack package includes management packs for monitoring Windows 2000 Server, Windows Server 2003, and Windows Server 2008. Each server version has a .Discovery management pack and a .Monitoring management pack. You may decide that, since you’re only monitoring Windows Server 2003 (for example), you won’t bother importing any of the…

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Authoring management packs

Working on management pack guides, my attention is generally on how you can use the management packs we create at Microsoft. Next week, however, I’m attending a daylong workshop on authoring management packs. I’m hoping to learn a lot (unless it all goes over my head!). But if I didn’t have the opportunity of this…

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ReadMe vs. Guide

You might notice in the management pack guide library that some guides are quite extensive (like Active Directory) and some are a single webpage with “ReadMe” in the name (like FRS). You might also notice in the installation folder for some management packs that there are two documents: a guide and another that has MPAdd…

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Change control: content preview

The next revision of the Operations Guide for Ops Manager will include an expanded section on management packs. We’ve added some procedures (both GUI and script) and some conceptual information. Here’s a preview from the management pack lifecycle topic: Best Practices for Change Control The following are some best practices to follow when managing Operations…

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Support for Windows Server 2008

I know many of you have been waiting anxiously eagerly for management packs for Windows Server 2008. The support statement has been released and now we can start publishing them to the Catalog. Be sure to read Clive’s post carefully, he calls out some important information that you’ll want to be aware of.

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