Word 2007 freezes after installing patch from Windows Update
Jeff from New Jersey left a comment on one of my posts telling me about a problem he was having with Word 2007 after applying a new patch which he downloaded from Windows Update. The problem was that after installing the patch he couldn't use Word - it just froze. A bit of a weird problem but after speaking with the Word team it had been reported by a couple of users before. Here's how to get round the problem:
1. Run regedit.exe from the command line (regedit.exe)
2. Navigate to and delete HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\DataPlease note this is not an official workaround.
Just as a side note, before I worked for Microsoft my perspective of the company that there was no way to interact with it and no way of getting an issue resolved. Now that I work for them, I feel like I can make a difference with my blog providing a gateway into the company and its experts. It's just a small thing but it makes me feel good.
Technorati Tags: Word, Office 2007, Windows Update