The Service-Oriented Business: Part 2

Fast forward four years. It’s 2009. Remember that you’re Sara, the CIO of a mid-to-large retail company. You have many accomplishments that the business leadership team (and Board of Directors) has recognized: a streamlined supply-chain management system that reduces costs and out-of-stock conditions in stores, expanded your ecommerce presence to Europe, and improved the service…


The Role of Information Technology in Today’s Economy

There seems to be a steady stream of books published on the role of Information Technology within the business it supports. The role of IT is constantly evolving and has changed significantly from the days when the IT organization was often referred to as “data processing.” Today, in many industries, IT enables some businesses to…

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Microsoft and the War on Cost

Hello to everyone, and our thanks for stopping by our blog. My name is Elliott Morris, and I have the privilege of managing the War on Cost team and working with Brett, Bruce and Erik. Before I start adding posts to our blog, let me tell you a little more about the War on Cost…

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