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You Are Sitting on a Goldmine: How Information Analytics Will Improve IT Service Support Jarod Greene is the Vice President of Product Marketing for Cherwell Software,™ a leader in IT service management (ITSM) and business enablement solutions. As a former Gartner® analyst, Jarod spent ten years covering the ITSM industry, with a focus on processes, organizational structure and…

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Example of what Marketing can learn from IT!

Recently I published an article which talked about the learnings that can take place when two different departments talk to each other to understand their disciplines.  The case in point was an article written by one of our partners Cherwell. I wanted to call out a great example of what Marketing can learn from IT:  http://www.microsoft.com/itshowcase/execreport/introduction/default.html?page=2#fbid=FIGgRCi4nMn…

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Hire for Empathy, Teach for Tech: Next-Generation Skills for IT Service Desk Professionals

Jarod Greene is the Vice President of Product Marketing for Cherwell Software,™ a leader in IT service management (ITSM) and business enablement solutions. As a former Gartner® analyst, Jarod spent ten years covering the ITSM industry, with a focus on processes, organizational structure and enabling technologies.   In our current tech landscape of apps, cloud service providers and…

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EVENTS: Availability on Demand – almost infinite scale and secure/encrypted/long term retention of data – hands on event on using the Microsoft Cloud to support your DR strategy

  Using Microsoft datacenters as an integral part of your Disaster Recovery Plan:   Free hands-on event   Do you want to learn about new disaster recovery options from Microsoft experts? Have you been putting off trying new technology due to time pressures or not knowing where to start? Do you think your disaster recovery…

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What IT Can Learn From Marketing – “How can my team improve its standing within the business?”

IT organizations have been asking this question for 20 years, if not more. Yet with all the advancements in technology, business intelligence and executive leadership skills, why hasn’t this question been put to rest?   The factors hindering IT’s efforts in this area have shifted over time, but over the last several years, the race…

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Want to learn more about Microsoft Azure?

A Tour of Azure for IT Pros   As part of an extended AngelBeat gathering, the evangelists at Microsoft will be delivering a tour of the Microsoft Azure platform.  This extended session is aimed at IT Pros who want to get hands on with Azure, Microsoft’s cloud platform.  The evangelists will show:   ·       Running…

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Are you in Chicago for Ignite? Then check out the Monster IT Camp!

Spend the day with over a hundred of your closest IT buddies and learn how to get your organization hybrid-ready at this exclusive, FREE, Enterprise Hybrid Cloud Workshop: Ignite Edition.  Learn how to move your IT workloads from on-premises to the cloud and back again. Just to sweeten the deal, everyone who attends will receive…


Extending Your Data Center with Azure – Try It Yourself with Labs!

From time to time, you may have an opportunity to attend one of our in-person events – IT Camp.  Lately these events focus on using Microsoft Azure, particularly using the Infrastructure as a Service components, Virtual Machines, to extend or supplement your existing on-prem infrastructure. During these events you have the opportunity to try out Azure…


Next Week — Hybrid Cloud with Azure: Live, Hands-On Events

Did you love the Hybrid Cloud Blog Series?  Do you wish you could learn more in person? Get hybrid-ready at a free IT Camps in California, Florida and Tennessee next week!  Tuesday, April 14th in San Francisco, CA Wednesday, April 15th in Nashville, TN Thursday, April 16th in Sacramento, CA Friday, April 17th in Tampa, FL Join…


Six Handy Step-by-Step Guides for using Azure as part of a Hybrid Cloud

Did you blink and miss it? Last Friday was the end of the most recent blog series for IT Pros – on Hybrid Cloud!  The results were several great step-by-step guides by Kevin Remde, Dan Stolts and Blain Barton. Find them below and check out the entire 15-post series. Backup/Recover Your Files to/from Azure Storage…