Blank User Activity Report if domain or username contains accented characters


Blank User Activity Report if domain or username contains accented characters

Administrators creating a User Activity Report for users where the domain or user name contain characters that are not included in the

english alphabet, may not be able to see any activity for these users. The report will be generated, but it will not contain any information and only contain the report headers.

Please find an example from my test environment below:

clip_image002

Result:

clip_image003

This problem occurs because of a character conversion problem during the generation of the report.

Fortunatelly, we can control this conversion behavior by setting the follow registry key on the TMG Report Server:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\COM\

DWORD

USE_ACP_FOR_FILTER

Value: 1

 

After a reboot, let’s make a test with the same user again.

Now, the report looks better.

clip_image004

Author:

Arpad Gulyas

Microsoft CSS Forefront Security Edge Team

Technical Reviewer:

Lars Bentzen

Sr. Escalation Engineer

Microsoft CSS Forefront Security Edge Team

Comments (11)

  1. Anonymous says:

    Great article.

    Congratulations

  2. Naresh [Nepal] says:

    Congratulations.

    This is the beauty of Microsoft CSS Forefront Security Edge Team.

  3. Ilya says:

    Sorry, but i can't find this path in registry. There is no "RAT" in "Microsoft". TMG 2010 sp2 upd 1

  4. Eric Detoc [Microsoft CSS Forefront Security Edge Team] says:

    Ylya, you need to create this registry path if it's not existing.

  5. Ilya says:

    I create this path, then restart my tmg, but report is still empty. what can i do to view it?

  6. Arpad Gulyas[Microsoft CSS Forefront Security Edge Team] says:

    Hi Ilya, please raise a sopport case. So we can investigate your issue. Thx.

  7. Arpad Gulyas[Microsoft CSS Forefront Security Edge Team] says:

    Hi Ilya, please raise a support case. So we can investigate your issue. Thx

  8. jmdhhy says:

    you should create  the   repeat report.

  9. How to create the path ? HKEY_LOCAL_MACHINESOFTWAREMicrosoftRATStingrayDebugCOM

  10. Cami says:

    What about SP2 with two rollup updates?

  11. Ramy Karam says:

    this is not working with me