Blank User Activity Report if domain or username contains accented characters

Blank User Activity Report if domain or username contains accented characters

Administrators creating a User Activity Report for users where the domain or user name contain characters that are not included in the

english alphabet, may not be able to see any activity for these users. The report will be generated, but it will not contain any information and only contain the report headers.

Please find an example from my test environment below:

Result:

This problem occurs because of a character conversion problem during the generation of the report.

Fortunatelly, we can control this conversion behavior by setting the follow registry key on the TMG Report Server:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\COM\

DWORD

USE_ACP_FOR_FILTER

Value: 1

 

After a reboot, let’s make a test with the same user again.

Now, the report looks better.

Author:

Arpad Gulyas

Microsoft CSS Forefront Security Edge Team

Technical Reviewer:

Lars Bentzen

Sr. Escalation Engineer

Microsoft CSS Forefront Security Edge Team