Mainstream Support Ending for ISA Server 2004 Standard Edition SP3
This is just a reminder, that mainstream support for ISA 2004 Standard Edition SP3 is going to end next week (October 13th , 2009).
That means that starting Oct 13th, the Forefront Edge product team will not issue non-security hotfixes, and will not accept any DCRs for ISA Server 2004 Standard Edition. Security hotfixes and “extended” support will still be available until October 2014.
Customer who need Non-Security hotfix support have the option to purchase an extended hotfix agreement within the coming 3 months.
Please note that Enterprise Edition is still in the mainstream support phase until 13 April 2010.
For more information about Mainstream support phase, please refer to http://support.microsoft.com/gp/lifepolicy section 3:
What is the difference between Mainstream Support, Extended Support, and online self-help support?
Support provided |
Mainstream Support phase |
Extended Support phase |
Paid support (per-incident, per hour, and others) |
X |
X |
Security update support |
X |
X |
Non-security hotfix support |
X |
Requires extended hotfix agreement, purchased within 90 days of mainstream support ending. |
No-charge incident support |
X |
|
Warranty claims |
X |
|
Design changes and feature requests |
X |
|
Product-specific information that is available by using the online Microsoft Knowledge Base |
X |
X |
Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions |
X |
X |
For more information on ISA Server product lifecycles, please see the ISA Server 2004 page at the Microsoft Product Lifecycle site: http://support.microsoft.com/lifecycle/?p1=2108
Notes |
|||||
|---|---|---|---|---|---|
Internet Security and Acceleration Server 2004 Enterprise Edition |
3/1/2005 |
4/13/2010 |
4/14/2015 |
3/11/2006 |
|
Internet Security and Acceleration Server 2004 Enterprise Edition Service Pack 2 |
1/31/2006 |
Not Applicable |
Not Applicable |
1/13/2009 |
|
Internet Security and Acceleration Server 2004 Service Pack 1 |
3/11/2005 |
Not Applicable |
Not Applicable |
4/10/2007 |
|
Internet Security and Acceleration Server 2004 Service Pack 3 |
10/29/2007 |
Review Note |
Review Note |
Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport . |
|
Internet Security and Acceleration Server 2004 Standard Edition |
9/8/2004 |
10/13/2009 |
10/14/2014 |
3/11/2006 |
|
Internet Security and Acceleration Server 2004 Standard Edition Service Pack 2 |
1/31/2006 |
Not Applicable |
Not Applicable |
1/13/2009 |
..and as a reminder:
1. Extended support for ISA Server 2000 Standard and Enterprise Editions ends 4 April, 2011. in other words, ISA Server 2000 will not be supported at all after that date.
Notes |
|||||
|---|---|---|---|---|---|
Internet Security and Acceleration Server 2000 Standard Edition |
3/18/2001 |
4/11/2006 |
4/12/2011 |
2/18/2003 |
|
Internet Security and Acceleration Server 2000 Service Pack 2 |
5/20/2004 |
Review Note |
Review Note |
Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport . |
|
Internet Security and Acceleration Server 2000 Service Pack 1 |
2/18/2002 |
Review Note |
Review Note |
6/30/2005 |
Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport . |
Internet Security and Acceleration Server 2000 Enterprise Edition |
3/18/2001 |
4/11/2006 |
4/12/2011 |
2/18/2003 |
2. Unless a service pack is issued before then (none is currently planned), mainstream support for ISA Server 2006 Enterprise and Standard Editions ends 1 January, 2012.
Notes |
|||||
|---|---|---|---|---|---|
Internet Security and Acceleration Server 2006 Enterprise Edition |
10/17/2006 |
1/10/2012 |
1/10/2017 |
7/14/2009 |
|
Internet Security and Acceleration Server 2006 Service Pack 1 |
7/2/2008 |
Review Note |
Review Note |
Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport . |
|
Internet Security and Acceleration Server 2006 Standard Edition |
10/17/2006 |
1/10/2012 |
1/10/2017 |
7/14/2009 |
Jim Harrison , Program Manager, Forefront Edge CS
Ophir Polotsky, Program Manager, Forefront Edge Supportability