Finding a solution to an ISA Server problem isn’t always easy:( .There’s plenty of ISA Server content and info out there that may help, but navigating through it is a challenge. Here’s a few tips that may help along the way:
Need to get installation or upgrade information?
Need to know more about a standard feature or piece of functionality?
- Use the online help! It provides conceptual overview of all features, and contains procedures for all of the UI.
- Once you’re in the UI, find information for each dialog page by clicking the ? in the corner of the page. The information won’t be in-depth, but might be a useful reminder. There are also help links in trickier parts of the UI, pointing you to more information.
- For tips and hints on configuring features, recommended settings, gotchas etc – try the Best Practice documentation series. These docs aim to highlight configuration pitfalls. There are a number available on subjects such as networks and routing, access rules, NLB etc. Flick through the Guidance Center sections (http://www.microsoft.com/isaserver/techinfo/guidance/2004/default.mspx to find these.
- Search through Tom’s isaserver.org doc library at http://www.isaserver.org.
Configuring a specific scenario?
Troubleshooting a specific issue?
If you couldn’t find content to answer your question, say so! There are feedback links straight to the ISA Server Team in the online help and in most ISA Server docs posted on the Web.