Choosing the right Terms solution for your organization

If you are an existing Intune customer, you may already be enforcing acceptance of your company terms using Intune’s Terms and Conditions feature. We are excited to provide you with a new option built upon Conditional Access that includes richer compliance controls. Azure Active Directory (Azure AD) has built their Terms of use feature to…


Support tip: Navigating the new Single App mode for Company Portal

With Intune support for Multi-token DEP, admins are given the option of authenticating with Company Portal when enrolling devices with user affinity as we’ve shared previously in our blog post. After a recent Intune release, admins have the ability to lock Company Portal in Single App mode so users have to sign in to the…


Support Tip: Where to Schedule iOS Policies

The “Update policies for iOS” blade in Intune allows admins to force iOS devices in supervised mode to automatically install the latest OS update, as outlined in our documentation here: Configure iOS update policies in Intune. One of the settings- “Delay visibility of software updates”- allows admins to defer software update visibility to end user…


Known issue: Certificate-based authentication issue with Pulse Secure 7.0.0 for iOS and Check Point Capsule Connect versions 1.600 for iOS

There are issues with certificate-based authentication when using the Pulse Secure VPN client for iOS, version 7.0 and Check Point Capsule Connect version 1.600 for iOS. Specifically, both VPN clients may report that the certificate is missing from the device, even when the certificate has been properly delivered. These issues impact Intune in addition to…


Coming soon: New Intune support experience for Premier customers

Microsoft Premier customers use the Microsoft Premier Online (MPO) portal at premier.microsoft.com for Premier support services, including creating support requests for Intune. Starting on December 3, 2018, if you are a Premier customer using Intune, you will be able to create support requests only in Intune on Azure (portal.azure.com). The new experience Submitting a support…


Known Issue: Updates are not installed for iOS devices 11.4 and higher

We’ve noticed an issue with updates being installed in some iOS devices. This has been seen in devices with iOS 11.4 and higher that are in a locked state and have a passcode set. Admins may see an error in the Intune admin console when they schedule software updates for these devices and updates will…


Support Tip: Move your legacy Intune compliance policies and fix your configuration policies today

Note: The Mobile Device Management (MDM) features in the legacy Intune console are now being removed October 3 – October 8, 2018. Please use portal.azure.com now for all your MDM management. A few Intune customers recently received a message center post sharing information about Silverlight-based Intune compliance policies or configuration polices. If there was an…


Using Azure runbooks to get Intune messages delivered on a schedule

Using runbooks is an easy and efficient way to run the GetMessagesToTeamsAndOutlook PowerShell script we’ve shared in previous posts. In Automating delivery of Message Center posts to Teams and Outlook using an Azure function, we share how to use an Azure function to run the script on a timer. In this post, we’ll use an…