Updated workflow for ”Send diagnostic logs”/“Get Help” in Intune Company Portal apps for iOS and Android

We are excited to announce that beginning April, Company Portal users will be able to upload Intune-related logs directly to Microsoft with the tap of a button and view an incident ID that can be used to refer to the uploaded logs when contacting Microsoft Support. Intune-related logs will no longer be attached to emails…


Updated: Upcoming Security Enhancements in the Intune Service

[7/12/18]: Updated with new Hybrid MDM information and brought the hybrid information to the top of this post since hybrid is now adding support for this feature. Added updated docs links on 7/13/18. [3/30/18]: Updated with the message center post example. [3/28/18]: Known issue has been resolved; updated the text appropriately. [3/22/18]: Updated with additional…


Microsoft Graph APIs are generally available for Intune

By Dave Randall | Sr. PM We’re excited to announce the General Availability (GA) of our Microsoft Graph APIs for Intune. I’d like to thank all of you who have provided feedback on the API’s and the API documentation. Our Microsoft Graph API’s for Intune have undergone changes as a result of your feedback, and…


Applying the MS17-010 Security Updates Using Microsoft Intune

The following post briefly describes how to deploy Microsoft Security Bulletin MS17-010 as well as other updates through Intune. For more information on MS17-010 and WannaCrypt please see the blog links in the post below. The update approval steps below are detailed for the full client PC managed by Intune. Approving updates to your managed PCs Login to the Microsoft…


Support Tip: End users are unable to postpone reboots for mandatory updates

~ Joel Stevens | Support Escalation Engineer One of the more common scenarios we encounter here in product support is that Windows desktop agent-managed computers are being forced to reboot with no option to postpone. There are several possible causes for this behavior but before we talk about mitigation, I’d like to cover some Windows…