Support tip: Navigating the new Single App mode for Company Portal

Updated 11/5/2018: This blog article has been moved to the new blogging platform:  https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Support-tip-Navigating-the-new-Single-App-mode-for-Company/ba-p/280173 . Please continue the conversation over there. With Intune support for Multi-token DEP, admins are given the option of authenticating with Company Portal when enrolling devices with user affinity as we’ve shared previously in our blog post. After a recent Intune release,…


New guides available for configuring and troubleshooting NDES and SCEP

Updated 11/5/2018: This blog article has been moved to the new blogging platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/New-guides-available-for-configuring-and-troubleshooting-NDES/ba-p/280166. Please continue the conversation over there.   With Microsoft Intune, you can give users access to corporate resources through VPN, Wi-Fi, or email profiles. If you use certificates to authenticate those connections, your end users won’t need to enter user names…


Support Tip: Move your legacy Intune compliance policies and fix your configuration policies today

Note: The Mobile Device Management (MDM) features in the legacy Intune console are now being removed October 3 – October 8, 2018. Please use portal.azure.com now for all your MDM management. A few Intune customers recently received a message center post sharing information about Silverlight-based Intune compliance policies or configuration polices. If there was an…


Error Codes For Troubleshooting App Installation Issues

Hi Everyone, In the next month or so, we’re going to be releasing some features that will make understanding and troubleshooting Intune App instatllation issues much easier. The feature will display installation issues per device, and will display an end-to-end history of the app right up to the point of the install failure. But when…


Troubleshooting Windows device enrollment problems in Microsoft Intune

The Intune product support team has created a step-by-step troubleshooting guide available here that will walk you through troubleshooting Windows device enrollment problems in Microsoft Intune. You can select from a number of different problem descriptions and errors, and the guide will then suggest the appropriate troubleshooting path to follow. We are excited to offer this…


Troubleshooting iOS device enrollment problems in Microsoft Intune

The Intune product support team has created a step-by-step troubleshooting guide available here that will walk you through troubleshooting iOS device enrollment problems in Microsoft Intune. You can select from a number of problem descriptions and errors, and the guide will then suggest the appropriate troubleshooting path to follow. We are excited to offer this new…