New Intune Blog!

We have moved the Intune Support Blog onto the new TechCommunity platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/bg-p/IntuneCustomerSuccess. Join the conversation on that platform or follow us on twitter @IntuneSuppTeam. We will start to remove old posts from this blog and redirect the blog where possible. For those of you that prefer RSS feeds, just update your RSS feed to…


Support Tip: Device Configuration Setting Temporary Modified for Intune for Education

Updated 11/5/2018: This blog article has been moved to the new blogging platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Support-Tip-Device-Configuration-Setting-Temporary-Modified-for/ba-p/281414. Please continue the conversation over there.   We have temporarily removed a single device configuration setting in the Intune for Education (EDU) UI. You’ll see a pop-up in the UI if you go to configure this setting. What we disabled controls whether…


Support Tip: Intune email profiles and certificates

Updated 11/5/2018: This blog article has been moved to the new blogging platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Support-Tip-Intune-email-profiles-and-certificates/ba-p/281419. Please continue the conversation over there.   We’ve heard feedback from you that you’ve wanted the ability to remove email and certificates from devices when you remove a user from being targeted by one of those profiles in Intune.  That functionality…


Support tip: Navigating the new Single App mode for Company Portal

Updated 11/5/2018: This blog article has been moved to the new blogging platform:  https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Support-tip-Navigating-the-new-Single-App-mode-for-Company/ba-p/280173 . Please continue the conversation over there. With Intune support for Multi-token DEP, admins are given the option of authenticating with Company Portal when enrolling devices with user affinity as we’ve shared previously in our blog post. After a recent Intune release,…


New guides available for configuring and troubleshooting NDES and SCEP

Updated 11/5/2018: This blog article has been moved to the new blogging platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/New-guides-available-for-configuring-and-troubleshooting-NDES/ba-p/280166. Please continue the conversation over there.   With Microsoft Intune, you can give users access to corporate resources through VPN, Wi-Fi, or email profiles. If you use certificates to authenticate those connections, your end users won’t need to enter user names…


Support Tip: Where to Schedule iOS Policies

Updated 11/5/2018: This blog article has been moved to the new blogging platform: https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Support-Tip-Where-to-Schedule-iOS-Policies/ba-p/280165. Please continue the conversation over there.   The “Update policies for iOS” blade in Intune allows admins to force iOS devices in supervised mode to automatically install the latest OS update, as outlined in our documentation here: Configure iOS update policies…


Support Tip: Ignite 2018

Heading to Ignite? Do you have Intune support questions? Intune Support-as-a-Feature experts (including many of the folks behind the @IntuneSuppTeam and this blog) will be at Ignite and would be happy to answer any Intune supportability questions you have. The team will be helping our peers in engineering staff the Intune booth on the show floor. Feel…


Known Issue: PIN Prompt for Intune Managed Apps

Updated 10/10/18 – Outlook (version 9.0.3) and other Microsoft apps have either shipped with the updated APP SDK or didn’t run into the bug to begin with. The only app still in testing is Skype for Business. Updated: 9/20/18 with additional bug details. Intune App Protection Policies (APP, also known as MAM) introduced a product…


Intune Plan for Change: Nearing End of Support for Windows 7

Today, we’re posting the following message on the Office Message Center. We also wanted to build out an FAQ and answer any questions you may have (well, those that Intune can answer) on this upcoming change. We’ll update this blog post and plan to add an FAQ as questions or clarifications are requested.   Intune…


Support Tip: Intune Support for iOS 12

By Ele Ocholi | Intune Sr. PM Updated 9/18 – fix rolled out; known issue removed. Updated 9/14/18 with a known issue. Fix is in production, but it’s in safe rollout.   Apple will soon release iOS 12. All existing Intune mobile device management (MDM) and App Protection Policies (APP, also known as MAM) scenarios…