Troubleshooting Windows device enrollment problems in Microsoft Intune

The Intune product support team has created a step-by-step troubleshooting guide available here that will walk you through troubleshooting Windows device enrollment problems in Microsoft Intune. You can select from a number of different problem descriptions and errors, and the guide will then suggest the appropriate troubleshooting path to follow. We are excited to offer this…


Support Tip: Cisco AnyConnect Client for iOS, version 4.0.7 and higher

We recently shared that Intune will now support Cisco AnyConnect 4.0.7 and higher for iOS. In this post, we provide more information on the process of switching from Cisco Legacy AnyConnect (4.0.5 and earlier) to the new AnyConnect app and also document one known issue related to NAC. What’s New? If you were unaware, last…


Support Tip: iOS 11.3 and Native Contacts App

Updated 8/15/18: Added an additional scenario in Step 5 after a recent case. We’ve received a few customer calls about iOS 11.3 and contact data. With iOS 11.3, Apple introduced a new security feature that changed the way mobile device management (MDM) works with the native contacts app. Apple now prevents contacts in managed accounts…


Support Tip: Android VPN profiles require end user permission before installation

We thought it would be helpful to share with you some details about the flow for VPN profile installation on Android devices. Most clients like Cisco, SonicWall, Check Point, Citrix and F5 Networks have a setting that prevents external control by outside applications unless the end user explicitly enables it. This setting needs to be…


Ensuring Certificate Renewal for Devices and Connectors in Intune

4/13/18:  Updated with a revised version of the GetExpiringDevices script at the link below. 4/13/18:  Updated with instructions for Configuration Manager customers using hybrid MDM 4/17/18: Updated with additional guidance when force syncing Apple devices. 4/18/18: Updated with new instructions to determine device impact for hybrid customers. 4/19/18: Updated instructions for force syncing. Added link…


Announcing General Availability for the Microsoft Intune App SDK Xamarin Bindings

By Aasawari Navathe | Intune PM The Microsoft Intune App SDK Xamarin Bindings (previously known as the Microsoft Intune App SDK Xamarin Component) enables data protection features and mobile app management through Microsoft Intune for Xamarin-based apps on iOS and Android. We’re moving from preview functionality to general availability! You can now deploy apps integrated with this release widely…


Known issue with file sharing in OneDrive

We’ve noticed an issue in Intune, around how files are shared in OneDrive. The reason for this is that OneDrive has changed how files are made available to FileApp. We’re working on fixing the issue but we’re sharing some details with you in this post, so you can be aware of it. File sharing with…