How to Tell if Your Intune Account Has Been Migrated

Updated 6/7/17 with additional information. Fixed a few links on 6/28/17.

After you've removed any configuration issues that might block your migration from Intune groups to Azure Active Directory (Azure AD) groups, you may be wondering how you'll know you've been migrated. Here's what to look for.

When you first open the Silverlight Intune console at after migrating, you should see the informational message below that says "Preview the new Intune portal in Azure", and if you click Azure, it will take you to That's your first clue.

If you missed that, you can be 100% sure you've migrated if you try to create a new group in the old console and you can't!

We retry all blocked migrations every 24 hours, but depending on how complex your account is, it may take a few days to create all the new Azure AD groups, remap all of your policies, terms and conditions, and apps to the new groups, and then verify that we got everything right. After everything is validated, your migration will finalize and you'll see the evidence above.

We have a tiny fraction of accounts that don't have any configurations that block migration, but are still blocked because something isn't adding up in our validations. We have to check each and every account very carefully and make sure everyone migrates without any errors, so it may still take some time before your account finishes the migration process. Please know that resolving any issues with your migration is very important to us. We're sorry for any delays. We are all working hard to get you onto the new Intune on Azure experience as soon as possible!


Finally, you may see a message in Intune on Azure saying "We're not ready for you yet". If you see this message, it doesn't mean you haven't been migrated. There are a few feature areas that required their own data/policy migration from the classic console to the new console, such as iOS Device Enrollment Program (DEP). You can see a full list of items here:

Here's several post-migration guides:

Watch a new Microsoft Mechanics video posted here. The video provides highlights of the new admin experience.
Where did my Intune feature go in Azure? The service is rebuilt from the ground up and integrated with Azure AD. The doc here has many useful tips on where to find your favorite feature.
What is the Azure portal? Read more here.
Download the Intune on Azure infographic posted here and share with your team.
Comments (15)

  1. Chris Cundy says:

    Does this explain why I cannot enrol any devices in Intune the past few days?
    I’ve tried enrolling iOS and Windows phone and both wont enrol. Last time I tried was a few weeks ago and it was working then.

    1. Hi, Chris, the migration wouldn’t have anything to do with your enrollment. You can continue to do everything in the Silverlight console that you could do before, but now you have the option of doing things in the Azure portal, including some new features we’ve added there. If you’re not able to enroll devices, you should open a support ticket so they can investigate. You can find more info here:

      1. Craig White says:

        I too have exactly the same issue and have tried to get support with no response. Immediately after Intune migration to Azure, you receive error logs when opening Azure Intune portal. Cannot enrol devices or manage migrated PC devices.

        1. Hi, Craig – If you can’t get into Azure, there could be a few things you can try first. The first – do you have an admin role that gives you access to Intune? An Intune admin role should work just fine – plus there’s a whole list of roles that provide different levels of access to Azure: Second, we did have a known issue which was addressed earlier but as an admin double check that you’ve got an Intune license assigned to you. You should not need one to administer the service, but we find sometimes admins are using the service so if you’re using the CP, etc. you’ll want to assign a license. Third, are you going to on one of their supported browsers and I always (well in my login) use InPrivate mode too so as to not interfere with any cached info/Office/Azure subscription that may have a different set of admins. If I don’t use InPrivate, it things I’m logging in with my work email versus my admin info. I’m sure you’ve done all of the above; in which case please contact support (ask for Intune support assuming you are calling or opening a support ticket through the O365 console since you won’t have the ability to open a support ticket in Intune on Azure yet. Hope this helps.

  2. Betsy Getreu says:

    Is there anything I can do short of waiting until June 30th to find out why my very small account has not migrated? I have made sure my users and devices are now in groups.

  3. Jean-Philippe Breton says:

    What about Intune with PC manangement? Why is that the PC management portion has still not been migrate? Mobile stuff are all good, but Intune PC Management still need to go to the old portal.

    1. Hi, Jean-Philippe – Windows 8.1/10 PC and mobile devices can be managed via the MDM channel, and Intune fully supports this from the new Azure portal. We are also working on new exciting enhancements in this space in the coming months. We currently have no plans to migrate the management experience of the legacy Intune PC client to the new Azure portal. Please check here – to see how you can configure Windows 8.1/10 devices via MDM.

      1. Jim says:

        Thank you for the info re: the legacy model no longer being supported. I hadn’t seen this statement being made before.

        What will happen to endpoints (Win7, Win10 in our case) that are already running the PC client? Will they stop receiving Defender signature updates, or patches, and will we stop being able to push software to them? Or will those functions continue to work and we just won’t be able to enroll new machines that way?

        1. We will continue to support down-level OS such as Windows 7 until the OS end-of-life, so everything will continue to work “as is” for those OS’s with PC agent (through the Silverlight Console). Endpoints will continue to be managed as well as defender updates/etc. You will still be able to enroll new devices. For Windows 10 we strongly recommend moving to MDM for Windows 10 due to the continued enhancements and changes being made by Windows 10. The classic PC agent will not be able to take advantage of some of the new enhancements. A lot more information will be coming in the future.

  4. Paul says:

    the Video link above is broken.

    1. Fixed, thanks for the heads up Paul!

  5. Paul says:

    it’s weird that all links in post-migration guides are broken

    1. Sorry about that Paul – all post-migration guide links have been updated!

  6. Roderic Dohleman says:

    I’ve reviewed my Intune configuration and confirmed there are no blockers. I received a message in the admin center stating I’ve been migrated yet Intune in the Azure portal is still unavailable to me. What gives?

    1. Hi, Roderic, sorry to hear you’re not seeing the new portal. First, verify that your groups node looks like the picture above. If it does, then your account was really and truly migrated, but there may be other issues. For example, you may not have the same admin rights in the Azure portal as you did in Silverlight. Also, as noted above, there are a few places that require additional migration work and those areas say “we’re not ready for you yet”, but that doesn’t mean you aren’t migrated.

      If something’s still not right, you can open a support case on the Office admin console – – and one of our engineers can check your migration status.

      Hope that helps!

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