Upcoming Security Enhancements in the Intune Service – your action is required!

By Murali Krishna Hosabettu Kamalesha | Sr. PM & Tyler Castaldo | PM Updated 10/17 to include a section for customers using Mobile Device Management for O365. We’re introducing some security enhancements, based on your feedback, in the Intune service in November. Depending on how your compliance policies are configured, you may need to take action…


Support Tip: Setting up communication between MAM-managed and MDM-managed apps

We hear occasionally from customers that they want apps managed by App Protection – better known as Mobile Application Management (MAM) – to allow communication with apps managed by Mobile Device Management (MDM) on iOS devices. Let’s say you configure MAM app protection policies for Outlook, and you also deploy a third-party PDF viewer using…


Support Tip: Intune Support for iOS 11

By Derrick Isoka | Sr. PM & Andy Cerat | Sr. PM Updated 9/13 with a comment on modern auth. Updated 9/20 with a known issue with the Apple mail app in iOS 11 and O365. Updated 10/3 with confirmation that 11.0.1 fixes the known client issue. Updated 10/16 with a new known issue. As announced…


Support Tip: Known issue in macOS Conditional Access Preview

Intune and Azure AD recently released the public preview for macOS Conditional Access (CA) which extends the way we can help secure resources in the cloud and now on Macs. Administrators can now restrict access to Intune-managed macOS devices using device-based conditional access according to their organization’s security guidelines. However, we have a known issue…


PFX certificates issued using the Intune Certificate Connector: Fix your Intune Migration Configuration Issues

During the migration process, we identified a few dozen accounts that would have problems with certificate hashes after being migrated. We put those accounts on hold and came up with a fix for the issue, but before the fix can take effect, all PFX policies have to be regenerated. You can regenerate the policy yourself,…


Android 8.0 (“O”) behaviour changes and Microsoft Intune

Intune has announced day 0 support for Android 8.0 (code named “O”).  You can be confident that once your users upgrade to the released version of Android O, Intune’s device and app management features will continue to work seamlessly.  This applies to all facets of Android management with Intune including work profile management, non-work profile management,…


Support Tip: Steps to Decrypt and Reencrypt a BitLockered Device & Intune

In this post, we’re sharing where to find a list of BitLockered devices in the Intune console and pulling together two different ways to decrypt and reencrypt a BitLockered device. First off, to find which devices are BitLockered in console, just go to Device configuration-Profiles, select your Endpoint protection profile, then in the blade that extends out,…


Intune policy deployed to EAS-based device groups: Fix your Intune Migration Configuration Issues

Important: This guide is intended to explain how a migration blocker occurs, and how to remove the blocking issue. The guide is not intended to provide guidance on how to redesign your grouping/targeting to achieve functionality caused by the blocking issues. We suggest you thoroughly review your grouping/targeting strategy before making any changes. Devices that…


Using the New Role Based Access Controls in Intune

By Dave Randall | Sr. PM I’m Dave, a Program Manager in the Intune team. Many of you – our customers and partners – are now using the Azure Portal to manage Intune. One new area of functionality is role based access control (RBAC). This feature offers much greater flexibility and control to ensure your IT…


Known Issue: Device OS Counts in the Intune on Azure Console

By Murali Krishna Hosabettu Kamalesha | Sr. PM We’ve heard a few questions regarding the Enrollment versus Device OS Distribution. First off – it’s not you. Today, these graphics are displaying information that’s inconstant with each other. We’ve got a bug we’re resolving in the “Devices OS Distribution” chart that is found under the Overview section…