Lync and Private Line


There are a lot of new features available in Lync, and one of them is called “Private Telephone Lines”. A complete review of this feature can be found in this TechNet article:

http://technet.microsoft.com/en-us/library/gg412728.aspx

I was eager to test this feature, maybe because in the article it stated that Private telephone lines can only be configured with the Lync Server Management Shell, and yes I’m a big fan of the Shell Smile

Set Private Telephone Line using the Shell

After launching the Lync Management Shell, I couldn’t see the Private Line when running Get-CsUser | FL

IVC-0399

But after adding a *, there it was Smile

IVC-0429

To enable the private line, all you have to do is, run Set-CsUser –PrivateLine, and specify a valid number, like “Tel:+3227041888”

IVC-0400

And same for another user in my demo environment, user1:

IVC-0402

Even though it is possible to run the Set-CsUser cmdlet and hand out a Private Line value for a non Enterprise-Voice enabled Lync user, it won’t work Smile

IVC-0405

When dialing that number, it won’t work.

IVC-0430

Configure custom ringtone using the Lync client

Browsing to the options of your Lync client, it is fairly easy to configure a different/custom ring tone for your private line, as can be seen in the picture below:

IVC-0401

System notification for the call tells the user that the incoming call is on his or her private line

When calling someone using his/her private number, the following system notification pops up:

IVC-0403

Whereas a call to someone’s enterprise voice number, shows the following pop up:

IVC-0404

 

Ilse


Comments (7)

  1. Marcel de Jong [deloitte nl] says:

    Hi Ilse, great topic. Just created a private line in my lab for a user. it works great. I also use the cmdlet to get a table with al users that have a private line. Looks good.

    but…. i can't find in any doc how to remove a private line. do you know how to remove a private line?

    Thanks

  2. Dan Peters says:

    Remove the Private Line by using this PowerShell script.

    Set-CsUser (Identity of user) -PrivateLine $NULL

  3. Phil Martin says:

    Hi – thanks for the great post, very helpful.

    Is there a command to show all users who have a private line?

    This would be really useful for housekeeping.

    Thanks

    Phil

  4. Rob Husted says:

    Try this to return all users that have a private line configured.

    Get-CsUser | Where {$_.privateline -ne ""} | FL Identity, PrivateLine

  5. Sergio Justo says:

    you can use the following command to display all of the assigned private lines:

    get-csuser | format-table -property displayname,privateline

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  7. Jürgen Pfeiffer says:

    I think you forgot to add the ;ext= in the private line URI