One of the first warmly welcomed new features included with the next release of Microsoft Office Outlook, being 2010, is the ability to open up multiple mailboxes (up to 3 by default, and up to 15 using a registry entry) and the fact that when you send a message using one of the accounts the mail will be saved in the Sent Items folder of the sender’s mailbox. When opening a shared mailbox in Microsoft Office Outlook 2007, it required you to create at least a rule to have the message moved from the primary mailbox its Sent Items folder, to the shared mailbox its Sent Items…
But…it seems that ever since June 2009, 30, this isn’t necessary anymore!
Time to investigate 🙂
Running Microsoft Office Outlook 2007, Service Pack 2, and opening two mailboxes. Primary mailbox is the one belonging to the Administrator, and the profile is configured to open one additional mailbox, being the mailbox of Ilse Van Criekinge.
Outlook looks like:
When I click New, to send new mail, I can change the From Address to Ilse, and a message to someone else.
After clicking Send, I can see the mail will be delivered to Robin, as sent by Ilse, but the message is stored in the Sent Items folder of the Administrator!
Included with Microsoft Office Outlook 2010, it is possible to configure Microsoft Office Outlook 2007 to act the same 🙂
Looking at the following Knowledge Base Article:
You need Microsoft Office Outlook 2007 Sp1 + HotFix from June 2009,30
Or Microsoft Office Outlook 2007 Sp 2, and you need to add a DWORD_Value called DelegateSentItemsStyle, and set its value to 1 in the registry!
When sending a mail from Ilse after restarting Outlook, you will notice the mail is stored immediately in the Sent Items folder of the secondary mailbox!